Restaurant Supervisor
7 days ago
We are seeking an experienced and passionate **Restaurant Supervisor** with a strong **barista background** to join our dynamic team. This role combines leadership, operational management, and hands-on customer service to ensure an exceptional dining and café experience for our guests.
**Key Responsibilities**:
- Oversee daily restaurant operations, ensuring high standards of service and food quality.
- Lead, train, and motivate team members to deliver excellent customer experiences.
- Manage schedules, inventory, and supplies to meet business needs efficiently.
- Collaborate with kitchen staff and baristas to ensure seamless coordination.
- Prepare and serve specialty coffee drinks as needed, maintaining barista standards.
- Handle customer feedback and resolve issues promptly and professionally.
- Ensure compliance with health and safety regulations.
- Monitor and analyze operational performance, including sales and customer satisfaction.
**Qualifications**:
- Previous experience as a Restaurant Supervisor, Shift Manager, or similar leadership role.
- Strong barista skills with knowledge of coffee preparation techniques and equipment.
- Excellent leadership and communication abilities.
- Proven ability to handle a fast-paced environment and multitask effectively.
- Customer-focused with a friendly and approachable demeanor.
- Strong organizational and problem-solving skills.
- Flexibility to work evenings, weekends, and holidays as required.
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