Automotive Technician

2 weeks ago

Doha, Qatar Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**:

- The primary focus of the role will be to carry out dealership service on customer vehicles as per company standards and ensure optimum quality with increased productivity and technical efficiency, thereby individually contributing to generate workshop revenue.

**What you will do**:

- Prompt execution of service repairs requested on the repair order as per schedule provided.
- Report on additional job required in car with cost estimate.
- Maintain Check Sheets and Log sheets.
- Upkeep tools and equipment in the individual bay as per company standards.
- Proper handling of special tools.
- Proper housekeeping of the work bay.
- Ensure zero repeat repairs.
- Proper diagnosis and trouble shooting.
- Request for assistance through Supervisor if required.
- Conduct final inspection as per the Standard Operating Procedures.
- Deliver the desired efficiency and productivity as per targets given.
- Ensure prompt punch in and punch out to get the accurate booking hours.
- Complete the training course/internal assessment and other on-the-job training as per the schedule provided by the Training Manager.
- Enroll and get certification as per the principal’s guidelines.
- Prepare for annual skills contests.
- Ensure follow-up of standard operating procedures in technician role.
- Ensure fire extinguishers are kept closed for immediate action in case of working with fuel systems.
- Use and maintain appropriate PPEs supplied to them.
- Participate in workshop meetings.
- Report all incidents to the supervisor.

**Required Skills to be successful**:
1. Customer service experience
2. Communication skills
3. Timely Resolution
4. Proficient in Microsoft Office

**About the Team**:

- Reporting to the Service Manager and will work closely with the other Technicians in the workshop to fix the customer vehicles with dealer standards.

**What equips you for the role**:

- ITI/ Diploma in Automobile Engineering.
- 2 to 3 years overall experience as Technician in automotive dealership.
- Knowledge of automotive parts.
- Technical Skills, User skills in Tools and equipment.
- Basic computer skills.
- Valid Qatar driving license

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