Transformation Manager

2 weeks ago

Doha, Qatar Qatar Airways Full time

**About the role**

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways Cargo’s Transformation Management Office (TMO) as a **Transformation Manager in our Doha Office**

Join the **#MovedByPeople** family and leave a mark as part of TMO. We care, we lead and we have fun managing small to large-scale business transformation projects to offer simple service to our customers while connecting global communities.

In this role, you will focus on the strategy execution of VISION 2027. The key is to proactively spot roadblocks and smoothen the delivery process across the strategic initiatives. Your role is crucial to provide programme management oversight to the cargo leadership team and deliver cargo wide communication.

As part of your role, your Key Responsibilities will include:

- Act as Strategic Transformation Partner to the Cargo family in Doha and the regions
- Provide critical thinking and analyse the complexity of strategy execution between VISION 2027 Strategic agenda and the implementation plan
- Lead key initiatives, identify gaps in existing process capabilities, propose areas for improvement and develop road map/ business plan for future business improvement
- Facilitate opportunities in process mapping, baselines, target settings, digitisation and continuous improvement initiatives
- Provides guidance and counsel in the development of long term and short-term plans involving strategic development, resource allocation, work plans, timelines, and financial outcomes
- Design and facilitate workshops to ensure delivery of financial and non-financial tangible benefits of the initiatives to the company
- Support the implementation of Service Level Agreements, Operating Level Agreements and internal service standards.
- Give guidance in Programme Management Office best practices
- Effective stakeholder management on a highly multi-cultural environment
- Identify existing or potential project risks and road blocks, and implement required mitigation plans
- Create and maintain multi-purpose project management dashboards
- Provide global project status’ updates using different tools and platforms
- Become a Change Management champion by collecting inputs from multiple stakeholders

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to build with us our Next Generation, and build the life you want while being part of an international community.

Our best is here and yet to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
**About you**
- Bachelor’s Degree or Equivalent with Minimum 7 years of job-related experience
- Relevant experience in process improvement of a multinational company
- Prior experience in the air freight industry preferred but not mandatory
- Be part of cross-functional projects. This would include projects related to business strategy, products, productivity and efficiency
- Command of English language
- Effective listening and critical thinking skills
- Strict project management discipline
- Strong analytical and problem-solving skills
- Effective communication skills with leadership qualities
- Should be excellent using MS Office (Excel, word and power point), and should be able to use tools like Power BI

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been do

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