Outlet Manager

3 weeks ago

Doha, Qatar Radisson Blu Hotel - Doha - Food & Beverage Full time

To communicate to both internal and external customers in a polite, courteous and constructive manner.
- Entirely capable to prioritize, organize and delegate work assignments.
- Directs and corrects performance of all team members & follows up corrective training.
- Motivates outlet teams to be seen as a cohesive unit at all times.
- Continuously promotes positive work relationship with kitchen staff & F&B departments. Thinks clearly, analyses & resolves challenges and obstacles, exercising good judgment.
- Continuously focus on correct measures to ensure maximum profits for the restaurant. Follow up with purchasing department on any items not available within the F&B stores. Maximizes employee productivity by correct scheduling and adjust schedules to business needs.
- Conduct and record weekly payrolls to the standards of the hotel.
- Implements innovative & creative ideas to optimize revenue and profits in the department.
- Identify situations which compromise the department’s standards and address them accordingly.
- Review attendance of employees at daily outlet briefings.
- Meetings - Attends or holds the following meetings on a regular basis.
- Daily Outlet briefings Daily F&B briefing (send designate if off duty) Weekly F&B Meeting Staff Meetings of the respective outlet.
- To actively promote the services and facilities of hotel to guests, visitors and suppliers of the Hotel.
- Ensure guest satisfaction & service levels in all bar departments according to standards. Interacts with guests & inquires that guest contentment levels are in compliance with well established standards.
- Maintain complete Product Knowledge, including: Local Laws, Food, Beverage, Operating Equipment, Systems, Banquet events and Standard Operating Policies and Procedures.
- Ensure the staff under his/her supervision is informed, trained and evaluated on these matters.

**Requirements**:

- Minimum of 3 years, previous work experience as an outlet manager or supervisor in 4* to 5* hotel
- Preferably work experience in an Arabic restaurant / Shisha outlet etc., in a hotel
- **Willing to work in a restaurant serving food, alcohol and shisha**:

- Thorough understanding of restaurant operation
- Excellent communication skills
- Friendly and PR orientated
- Ability to work with micros POS system
- Creative and sales orientated
- Availability to work in shifts as needed
- Age preferably below 35yrs
- Hospitality Diploma or Certificate is an added qualification

Basic Salary QR. 4200/- to 4500/- Negotiable, Free Shared accommodation & Transport, Free meals provided in staff cafeteria

INDFOH

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