Waitress/cum Cashier
8 hours ago
Waiter/Waitress responsibilities include:
- Responsibilities
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Requirements and skills
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- High school diploma; food safety training is a plus
Cum Cashier
- Implementation of promotional programs / activities to boost sales and achieve set sales target.
- Address customer / dealer complaints and find solution in consultation with the Manager In-charge or superior.
- Maintain existing dealers by providing necessary service and support.
- Be punctual at work and report to designated Manager for the works done, orders obtained, market feedback etc.
- Take orders by referring to price lists, promotional offers and product literature.
- Keep the Superiors informed by submitting activity reports, such as daily call reports, display reports, weekly work plans.
- Provide historical records by maintaining records on area and customer sales.
- Make relentless efforts to achieve set targets in terms of sales and collection.
- Tracking discounts against showroom sales as well as Wholesale.
- Implement weekend sales & festive sales.
- Responsible for providing professional customer service on the sales counter and achieve maximum sales.
- Ensure proper display of products at all times.
- Have active interaction with customers at all times and generation of key customer list.
- Manage, mentor support staff at designated outlets and maintain an effective relation with concerned managers.
- Be disciplined and punctual in work and listen to instructions from RSM / Sr. Sales Executive.
- Make sure the display is clean and visible with best possible shelving.
- Ensure price tags and product descriptions are correct.
- Maintenance of POP materials.
- Provide proper feedbacks to the superiors.
- Daily report on sales & comparison on the total sale at the designated outlet.
- Maintain adequate stock level at all times.
- Participation in stock audits.
COVID-19 considerations:
Yes, mask and safety protocols
**Experience**:
- two: 1 year (preferred)
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