Arabic Female Receptionist

2 weeks ago

Doha, Qatar Rise Group Full time

Job Description: ARABIC FEMALE **Receptionist** (Health and Wellness Center)

Monthly Salary**:QAR 4,000** to **QAR 4,200** (Full package / All in)

**Key Responsibilities**:

- Front Desk Operations_:

- Greet clients, visitors, and staff with a warm and friendly demeanor.
- Maintain a tidy and organized reception area to create a welcoming atmosphere.
- Appointment Scheduling_:

- Coordinate and schedule appointments for clients, ensuring efficient time management for wellness services.
- Use scheduling software to manage appointments, rescheduling, and cancellations effectively.
- Provide clients with accurate information regarding appointment availability and duration.
- Client Relations_:

- Interact with clients in a courteous and attentive manner, addressing their needs and concerns promptly.
- Assist clients in completing necessary paperwork and forms, ensuring accuracy and confidentiality.
- Information Dissemination_:

- Provide accurate information about the center's services, programs, and offerings to clients and visitors.
- Educate clients about the wellness center's policies, procedures, and guidelines.
- Administrative Support_:

- Assist in maintaining client records, databases, and electronic health records in compliance with privacy regulations.
- Handle administrative tasks, such as data entry, filing, and maintaining inventory of office supplies.
- Collaboration_:

- Communicate effectively with other staff members to ensure smooth coordination of services and schedules.
- Collaborate with wellness professionals to facilitate a seamless client experience.
- Problem Solving_:

- Address and resolve any client concerns or complaints in a professional and empathetic manner.
- Escalate issues to appropriate personnel when necessary.

**Qualifications**:

- High school diploma or equivalent; additional education in administration or hospitality is a plus.
- Proven experience as a receptionist, front desk representative, or similar role.
- Excellent communication and interpersonal skills, with a strong customer service orientation.
- Ability to multitask, prioritize, and handle a high volume of inquiries and tasks.
- Strong organizational skills and attention to detail.
- Knowledge of health and wellness practices and terminology is advantageous.
- Discretion and confidentiality when handling sensitive information.

**Work Environment**:
The Health and Wellness Center operates in a professional and client-focused environment. The receptionist will primarily work at the front desk, interacting with clients, staff, and visitors. The role may involve sitting for extended periods and occasionally lifting light items.

**Salary**: QAR4,000.00 - QAR4,300.00 per month

Application Question(s):

- Have you been interviewed at Rise Group Head Office before? Yes or No? PREVIOUSLY INTERVIEWED APPLICANTS NEED NOT APPLY AGAIN.
- In which country are you currently located?
- If selected, how soon can you join our company after signing an offer letter? Give minimum number of days.
- Which country are you from? (Nationality)
- What is your age right now?
- Do you have a valid Qatar ID or only a work visa with NOC?
- Have you read and confirm the job description and salary details for this role?
- Do you speak Arabic? Yes or No?
- Did you work as a Receptionist or in Customer Service before? Yes or No? If Yes, in which country and in what type of establishment?

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