Room Attendant

2 weeks ago

Doha, Qatar RAFFLES Full time

Company Description

BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo #BELIMITLESS

**Job Description**:
Scope and Objectives

The Room Attendant, is responsible for maintaining the highest cleaning standard of guest rooms, adjoining public areas, back of the house areas, and service areas. He / She is also ensuring the comfort of all our guests as established by Raffles & Fairmont service standards, standards & procedures. The Room Attendant is held responsible for reporting maintenance to ensure safe keeping of assets as well as reporting lost & found objects. His / Her tasks includes but not exclusively making beds, dusting, vacuuming, cleaning and sanitizing bathrooms and features, removal of trash etc. The Room Attendant keeps guest’s perspective in mind at all time to carry out the mission of the Housekeeping Department as well as the company values & vision.

**Primary Responsibilities**
- Consistently offer professional, friendly and engaging service.
- Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times.
- Report to assigned work areas and clean the guest rooms following the established procedures and standards.
- Attend actively to daily briefing.
- Attend to training session.
- Greet and welcome guests and address them by name at all times.
- Propose help to guest whenever necessary.
- Clean all assigned areas including but not exclusively: dusting, making beds (when applicable), soiled linen removal, vacuuming, bathroom cleaning & sanitizing, inside window cleaning (when accessible), replenish rooms with supplies.
- Responsible for keeping the areas tidy at all time.
- Ensure rooms are cleaned, supplied & maintained according to departmental & Forbes standards.
- Assist supervisor to prepare rooms for VIP arrival.
- Report maintenance needs in guest rooms or public areas & escalate request when repairs are delayed.
- Ensure linen supplies are adequately stocked at pantries.
- Monitor pantry at adequately stock.
- Remove food trays and trolleys from guestrooms and hallways to floor pantries.
- Collect and deliver guest laundry when applicable.
- Deliver and set up guest request amenities including rollways, baby cribs, etc.
- Sign in and out master keys daily.
- Responsible to safe keep master keys and devices.
- Use cleaning supplies and equipment according to set up standard. Clean and maintain equipment clean and in good condition at all times.
- Update and record the work assignment. Responsible to accept/ complete all order sent to him / her via housekeeping messaging system.
- Report room status discrepancies to floor supervisor immediately.
- Update status of clean rooms promptly as soon as they are cleaned (Need Inspection).
- Provide turn down service to all occupied and arrival expected rooms according to departmental standards on the PM shift.
- Return and properly tag all lost and found articles in the Housekeeping Office.
- Maintain and refill guest room attendant small mobile cart daily.
- Responsible for in-house moves when applicable (Fairmont) and ensure that all guest belongings are placed back correctly in the new assigned rooms.
- Provide shoe shine and/or shoe cleaning service for guests. (Fairmont Hotel only)
- Assist with general inventories.
- Report to security any doors find open.
- Report any unattended object to security.
- Report any sick guest/ unanimated guest to security.
- Report any privacy sign after 1PM to Assistant Director Housekeeper.
- Ensure flowers are fresh, change water daily and replace if necessary.
- Report suspicious activities on guest floors.
- Follow departmental policies and procedures and service standards.
- Adhere to the Company policies and procedures and comply with the Code of Conduct.
- Remain well-mannered and well-groomed as per company standard.
- Follow all Fire - Life - Health & Safety - Security policies and strive for constant improvement to avoid health and safety hazards.
- Work in compliance with FLHSS standard to prevent injury and report anomalies.
- Observe and participate in the company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible. (Sustainability).
- Complete daily assignments and report progress to Supervisor.
- Perform other duties and responsibilities as assigned by the Supervisor / Assistant HK Manager, Assistant Director Housekeeper, Executive Director Housekeeping.

**Qualifications**:
**Required Experience**

Previous guest service and/or Housek

  • Room Attendant

    4 weeks ago

    Doha, Qatar Rixos Gulf Hotel Doha Full time

    ROOM ATTENDANT The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and...

  • Rooms Attendant

    6 days ago

    Doha, Qatar MINOR Hotels Full time

    As Room Attendant you will have a big influence on guest experience. Your attention to detail in the preparation of their room is essential and will appeal to many of their senses - touch, smell, sight and hear. It will be your responsibility to ensure that the room is cleaned and prepared to highest standard to exceed guest expectation and ensure that their...

  • Room Attendant

    3 weeks ago

    Doha, Qatar Minor International Full time

    Job Description As Room Attendant you willhave a big influence on guest experience. Your attention to detailin the preparation of their room is essential and will appeal tomany of their senses - touch, smell, sight and hear. It will beyour responsibility to ensure that the room is cleaned and preparedto highest standard to exceed guest expectation and ensure...

  • Room Attendant

    4 weeks ago

    Doha, Qatar Minor International Full time

    Job Description As Room Attendant you will have a big influence on guest experience. Your attention to detail in the preparation of their room is essential and will appeal to many of their senses - touch, smell, sight and hear. It will be your responsibility to ensure that the room is cleaned and prepared to highest standard to exceed guest expectation and...

  • Room Attendant

    4 weeks ago

    Doha, Qatar IHG Hotel & Resorts Full time

    As a Room Attendant, you will be responsible for the cleanliness and orderliness of our guest rooms in accordance to our hotel standards.Similar experience in a luxury hotel and/or resortAttention to detailGood communication skillsAbility to work in a fast-paced environment

  • Room Attendant

    4 weeks ago

    Doha, Qatar AccorHotels Full time

    - Consistently offer professional, friendly and engaging service. - Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times. - Report to assigned work areas and clean the guest rooms following the established procedures and standards. - Attend actively to daily briefing. - Attend to training session. - Greet and welcome...

  • Room Attendant

    3 weeks ago

    Doha, Qatar IHG Hotels & Resorts Full time

    Room AttendantYour Day to DayAs a Room Attendant, you will be responsible for the cleanliness and orderliness of our guest rooms in accordance to our hotel standards.What We Need From YouIdeally, you'll have some or all of the following competencies and experience we're looking for: Similar experience in a luxury hotel and/or resortAttention to...

  • Room Attendant

    1 month ago

    Doha, Qatar Plaza Inn Hotel Full time

    Responsible for the cleanliness of assigned guest rooms and service areas. - Respect guest privacy when the room is on “Do not disturb” status. - Ensure master keys are kept secure at all times. - Responsible for cleaning equipment and machinery. - Report if any loss or damage of linen, furniture, fixture or equipment, Lost & Found items to the...

  • Room Attendant

    2 hours ago

    Doha, Qatar Accor Full time

    Room AttendantJob DescriptionScope and ObjectivesThe Room Attendant, is responsible for maintaining the highest cleaning standard of guest rooms, adjoining public areas, back of the house areas, and service areas. He / She is also ensuring the comfort of all our guests as established by Raffles & Fairmont service standards, standards & procedures. The Room...

  • Rooms Attendant

    5 days ago

    Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Room Attendant

    1 month ago

    Doha, Qatar Raffles Doha Full time

    Consistently offer professional, friendly and engaging service.Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times.Report to assigned work areas and clean the guest rooms following the established procedures and standards.Attend actively to daily briefing.Attend to training session.Greet and welcome guests and address...

  • Rooms Attendant

    5 days ago

    Doha, Qatar The Cavalry Global Full time

    **Job Title: Rooms Attendant** **Location: Qatar** **Start Date: Before November 20th, 2023** Are you passionate about maintaining a clean and inviting environment for guests? We are excited to announce the opening of a luxurious 5-star resort in Qatar in December, and we are looking for diligent and detail-oriented Rooms Attendants to ensure our guests...

  • Room Attendant

    1 week ago

    Doha, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full time

    **Rixos Qetaifan Island North** Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of...

  • Room Attendant

    3 weeks ago

    Doha, Qatar AccorHotels Full time

    - Consistently offerprofessional, friendly and engaging service. - Report to shift ontime in issued uniform in a neat, clean and tidy appearance at alltimes. - Report to assigned work areas and clean the guest roomsfollowing the established procedures and standards. - Attendactively to daily briefing. - Attend to training session. - Greetand welcome guests...

  • Room Attendant

    3 weeks ago

    Doha, Qatar Raffles Doha Full time

    Consistently offer professional,friendly and engaging service.Report to shifton time in issued uniform in a neat, clean and tidy appearance atall times.Report to assigned work areas andclean the guest rooms following the established procedures andstandards.Attend actively to dailybriefing.Attend to trainingsession.Greet and welcome guests and addressthem by...

  • Room Attendant Maldivian

    4 weeks ago

    Doha, Qatar IHG Hotel & Resorts Full time

    Duties And ResponsibilitiesAs Room Attendant, I will assume full responsibility for the efficient operation in the following: Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.Assist guests with special needs and requirements.Stock supply wheel trolley with required room supplies for shift.Replace supplies...

  • Guest Room Attendant

    3 weeks ago

    Doha, Qatar Four Seasons Hotels and Resorts Full time

    Guest Room Attendant Job Location : DohaRequirements : • Education: With relevant Degree/Diplomaor (Equivalent)Experience: With prior relevant experience in thehospitality industry is a mustCandidates Availability: InsideQatar

  • Guest Room Attendant

    4 weeks ago

    Doha, Qatar Four Seasons Hotels and Resorts Full time

    Guest Room Attendant Job Location : Doha Requirements : • Education: With relevant Degree/Diploma or (Equivalent)Experience: With prior relevant experience in the hospitality industry is a mustCandidates Availability: Inside Qatar

  • Room Attendant

    3 weeks ago

    Doha, Qatar DoubleTree by Hilton Full time

    Ensure consistently high operatingstandards in every area of Housekeeping and Laundry, as identifiedd by the hotel brand standardsMonitor theappearance, standards, and performance of all Housekeeping andLaundry Team Members with an emphasis on training and teamworkProvide excellent guestserviceActively works on availability andrelease of Rooms for Guest...

  • Room Attendant

    4 weeks ago

    Doha, Qatar DoubleTree by Hilton Full time

    Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standardsMonitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team workProvide excellent guest serviceActively works on availability and release of Rooms for...