Senior Immigration Coordinator

7 days ago

Doha, Qatar Fragomen Full time

Job Description

About us:
Fragomen is the world’s leading single-focus provider of immigration guidance and support, backed by the best resources in the immigration services industry. The firm has more than 50 offices and over 6,200 employees located in key commercial centers throughout the Americas, EMEA and Asia Pacific. Fragomen offers immigration support in more than 170 countries.

The firm is structured to support all aspects of immigration, including strategic planning, compliance, government relations, reporting, and case management and processing. We represent a broad client base ranging from individuals and emerging businesses to many of the world’s leading multinational corporations.

JOB SUMMARY

The Senior Administrative Coordinator is responsible for planning, organizing, supporting and controlling the activities involving the management of the HR immigration program for our clients.
- Create client case records.
- Accurately track the client’s immigration processes and record and update GVS accordingly.
- Accurately enter client data (including information about the company, employees, and family members’) in GVS.
- Accurately record and track the expiration dates of all documents (visa, EID, passports, etc.)
- Scan and upload all client documents in GVS.

Coordinate the Collection and delivery of documents from and to client offices and Government entities. Prepare task sheets to include all instructions provided by the case team to accomplish the task accurately and prepare all the documents referred to in the task sheet. Handover the task sheet and documents to the assigned Immigration Coordinator, and then receive from the Immigration Coordinator completed task receipts, all relevant approved documents, and all other original support documents, and hand them over to the respective case team Assist consultants with research in relation to immigration processes. Generate client reports from GVS including tailored reports specifically designed to meet client requirements. Assist visitors to the office and respond to any walk in queries. Answer incoming phone calls and direct them to the respective team member. Receive, sort, and direct courier packages and/or fax correspondences to the respective team member, and maintain correspondence logging on the system. Schedule and maintain meeting room bookings. Monitor office cleaning and maintenance staff to ensure proper office upkeep. Order and maintain office stationaries for DIC and DIFC offices. Provide Administrative and secretarial support to the Practice Leader as required. Arrange travel and accommodation bookings. Others as required.

JOB SPECIFICATIONS

Minimum Education Level
- Bachelor’s degree

Background Knowledge and Experience
- Fluency in written and spoken English and Arabic.
- Knowledge of Word, Excel and Access, or similar software’s.
- Operationally aware is essential.
- Excellent communication and presentation skills.
- Excellent organization and coordination skills.
- High degree of focus on Quality.
- Able to work in a discreet and sensitive manner.
- Able to effectively manage multiple, competing priorities
- Able to be self-managed and proactively seek out work.
- Detail-oriented and professional demeanor.
- Previous knowledge of Qatar Immigration regulations is preferable.
- Prior experience of supporting HR immigration function at a multinational or reputable local company in Qatar and / or Middle East is preferable.

Fragomen in the Middle East:
Within the Middle East region we have offices in Dubai, Abu Dhabi, Doha and Riyadh, with an overall headcount of 170 employees. Across all the offices, there is a positive and collaborative working environment, with our immigration professionals partnering with our clients to help them manage their regional or global immigration programmes. Based in Dubai, you will work closely with the Managing Partner for MEA, who is also located there.
- Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, and disability._

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