Field Service Technician

1 month ago

Doha, Qatar Carrier Full time

**Country**:
Qatar
**Location**:
LOC QAT01:404A, Jaidah Square, Airport Road, Doha

**Why Carrier?**

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC) solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.

We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

**About this role**

As a **Service Technician** with Carrier, you will uniquely impact our customers, becoming the face of the confidence we stand by while ensuring their comfort. Your knowledge of Commercial HVAC will be critical in working on a variety of installations, repairs, and maintenance projects. Chances to work independently and as a team will highlight your ability to both collaborate and individually make on-the-job decisions. This is an excellent opportunity for someone who is passionate about their trade and wants to take their skills to the next level.

In this role, your key responsibilities will be the following:

- Follow standard processes to accomplish tasks (Understand & follow oral and written directions)
- Essential Task Description: (daily tasks and duties) including daily timesheet
- Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat
- Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations
- Fill up Job Completion Certificate / Job Card / EH&S site surveys
- Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations
- Make estimates of labor hours & materials required
- Prepare Inspection reports (Site condition, SOW & Technical recommendations)
- Possess basic knowledge of computers and cell phone apps
- Repair and replace damaged parts
- Work independently in the absence of supervision
- Perform regularly scheduled maintenance & Maintain maintenance records
- Adjust and maintain internal electrical and electronic control systems; cleans coils, blowers, checks motors, and belt tensions
- Work closely with colleagues as part of an integrated team
- Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work
- Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support
- Able to rig & properly set up gantry for safely lifting equipment, overhauling pumps, chillers etc.
- Manage & organize machinery tools pickup, delivery, usage & inventory as applicable
- Performs additional duties and responsibilities as required
- Recognize and identify potential risks and hazards associated with performing all work-related duties safely
- Attend regular (EH&S / Technical) Trainings & meetings

**Who **we’re** looking for**

As a Service Technician, you should have the following:
Knowledge of:

- Principles and practices of HVAC equipment’s maintenance and repair inline with industry practices & manufacturer’s guidelines
- Hazar & Safety practices and procedures used in installing, repairing & maintaining HVAC equipment and MSDS sheets.
- Overall understanding & practices of tools utilization & management
- Preparation & filling of inspection reports / Technical reports
- Overall understanding & complying with quality management practices as per company standards & any other applicable quality standards
- Good English knowledge in terms of speaking, writing, reading & listening
- Communication & inter-personal skills, team player & customer oriented
- Basic understanding & knowledge in Metal sheets, electrical, carpentry & Building Automation controls

Qualifications:

- Diploma (or equivalent) in Air-Conditioning & Refrigeration Field
- 3 - 5 years of working experience in the HVAC industry / field
- A valid driving license is a plus

Minimum Product Knowledge:

- DX & Airside Equipment
- Reciprocating chillers
- Screw Chillers
- Scroll Chillers

**What we offer**

We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:

- International working environment
- Competitive salary
- Drive forward your career through professional development opportunities
- Achieve your personal goals with our Employee Assistance Programme

**Your journey with us**

Your journey with us is designed to be fair and beneficial. If chosen for each stage, your next steps depend on meeting our screening requirements and experience:

- A firs

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