Operational Analyst

7 days ago


Doha, Qatar Qatar Airways Full time

**About Role**:
Identify through data analysis reports the operational strengths/shortcomings based on daily monitoring of manpower and resources, document the trend identified and suggest applicable changes.
- Based on performance and management of data from various systems, compile and consolidate the data to generate reports to help facilitate the Management to take important decisions.
- Analyze the trend of daily activities to foresee any current and future operational issues that may arise and bring it to the attention of the management to take appropriate action and avoid any shortfalls in Ground handling.
- Responsible to Support QAS IT, HIA IT and QR IT team for key system developments and integration initiatives by developing system improvement business access and reviews analysis of trends and learning designed to meet strategic objective of Qatar Aviation Services.
- Support implementation of changes designed to enhance business performance by enhancing systems and streamlining process to improve functionality.
- Coordinate with all stakeholders to obtain operational data required for preparation of daily, weekly or monthly reports.
- Responsible to work with business development team for business intelligence detailed reports for QAS expansion plan.
- Support the creation of detailed reports on Qatar Aviation Services resources and manpower against key KPI’s. Also develop analytical reports to create a feedback system within Qatar Aviation Services for effective planning and optimum utilization of resources and manpower for management and senior management to uniform decision making.
- Perform other department duties related to his/her position as directed by the Head of the Department.
Identify through data analysis reports the operational strengths/shortcomings based on daily monitoring of manpower and resources, document the trend identified and suggest applicable changes.
- Based on performance and management of data from various systems, compile and consolidate the data to generate reports to help facilitate the Management to take important decisions.
- Analyze the trend of daily activities to foresee any current and future operational issues that may arise and bring it to the attention of the management to take appropriate action and avoid any shortfalls in Ground handling.
- Responsible to Support QAS IT, HIA IT and QR IT team for key system developments and integration initiatives by developing system improvement business access and reviews analysis of trends and learning designed to meet strategic objective of Qatar Aviation Services.
- Support implementation of changes designed to enhance business performance by enhancing systems and streamlining process to improve functionality.
- Coordinate with all stakeholders to obtain operational data required for preparation of daily, weekly or monthly reports.
- Responsible to work with business development team for business intelligence detailed reports for QAS expansion plan.
- Support the creation of detailed reports on Qatar Aviation Services resources and manpower against key KPI’s. Also develop analytical reports to create a feedback system within Qatar Aviation Services for effective planning and optimum utilization of resources and manpower for management and senior management to uniform decision making.
- Perform other department duties related to his/her position as directed by the Head of the Department.

**Qualifications**:

- Strong background in mathematical skills, Engineering and Information Technology
- Proficient and well versed in Microsoft Office suite.
- Highly developed planning, analytical and problem solving skills.
- Demonstrate the highest level of integrity, equality and respect.
- Understands the value of high customer service delivered with a cost conscious culture.
- Ability to manage time effectively, set prioritises and meet deadlines.
- Fluent in spoken and written English.
- Good knowledge of understanding the operations in a ground-handling environment.
- 01-02 Years’ experience In the field of data crunching job roles, Preferably in the field of Aviation/Ground Handling operational procedures.
- Strong background in mathematical skills, Engineering, Information Technology or related discipline of data science.
- Proficiency with SharePoint Designer, Microsoft Office suite, Power query, SQL, ML, Data analysis tools.
- Programming languages like.NET, C#, CSS, HTML5, JavaScript, AJAX, jQuery, Workflow creation, Client Object Model, REST API & CAML queries.
- Proven ability to independently handle high value projects and/ or contracts while ensuring financial control. Strong Qualitative and Quantitative Analysis skills with adequate knowledge of Analytic techniques and Business analysis concepts.

**Preferred**:

- Proficient analytical skills.
- Proven professional oral and written communication capabilities, specifically with analytical reporting.
- Strong analytical abilities and demonstrate interest in



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