Clinical Tracking Coordinator

6 months ago


Doha, Qatar Vistas Global Full time

Monitor

patients activity per agent.

Monitor

the volume of calls to patients and highlight the trend to the administration.

Communicate

tactfully with patients, while maintaining confidentiality at all times.

KPIs

are drafted and implemented by the coordinator (for day to activities, reporting).

Reporting

day to day activities and any trends happening in the clinic. (for eg: high volume of calls, abandoned calls, etc.)

Prepare

the Team Performance monthly activities report and think proactively to find solution for any issues that might arise.

To

get overview of patient access to service below points needs to be considered:

- Monitor the doctors in terms of order status (with order, no order/no discharge, wrong order)
- Monitor the work of the nurses on the same day (checked in - checked out)
- Monitor the reduction of no-show - if 2 consecutive no show we need to exclude that patient (same specialty)
- Monitor the total no. of overbooking:
→ per doctor - defining the reasons (special instruction and take action accordingly)

→ per clerk - allow add on or not allow add on / manual order / booking
- Monitor the clerks performance and educate/train them as required.

Extract

the data for the 1 day before and prepare the FU list / summary report (checking for Dr. order, status for checked in and checked out / walkin patients) and

Extract

the data for 3 days in advance and prepare the calling list (reminding the patient of their appointment, reduce no-show patients, maximize utilization).

Filter

and prepare the patients list who are still checked in the clinic, send the list to the head nurse (of each section if needed) to check them out and follow up on the request.

Filter

and prepare the overbooked appointments list and send it to the head nurse — Highlight any trends or unusual practice.

Check

the free slots for three days in advance, New Slots will be sent to RBMS to fill it and follow up with them one day before to see if it is still available to act upon and book it from

our side. FU slots will be filled by preponing the dated list, from complaints and from calling activities.

Quality

checking for 10% of the agents calling and FU list - document corrective action.

Assist

in monitoring clinic build structure.

Act

as liaison between call centre and RBMS in related to slots, referrals, cancelling and rescheduling patients appointment.

Prepare

reports upon the management's requests.

Monitoring

Waiting List (dated & undated).

Prepare

the Utilization Report.

Help

the agents in case if they have any issues.

Coordinate

with the doctors/clinic if the patient from calling list has a complaint or resuscitating patients to their best inter

**Job Types**: Full-time, Permanent

**Salary**: QAR5,000.00 - QAR5,500.00 per month

Application Question(s):

- Available to join immediately? If not how many days.

**Experience**:

- Medical: 2 years (required)

**Language**:

- Arabic (required)

License/Certification:

- Qatar ID (required)


  • Clinical Coordinator

    6 months ago


    Doha, Qatar Vistas Global Full time

    **Overview**: **Key Responsibilities**: - **Clinical Coordination**: - Coordinate and facilitate clinical activities, ensuring smooth operations and optimal patient care. - Collaborate with healthcare providers to streamline patient services and enhance clinical workflows. - **Cerner Expertise**: - Demonstrate proficiency in Cerner, leveraging the...


  • Doha, Qatar EMFI Group Qatar Full time

    EMFI Qatar Group is looking for a "CLINICAL AFFAIRS COORDINATOR" with the following qualifications: Qualification: - Bachelor’s degree in nursing, medicine, or a healthcare stream - Certificate or training in Health administration and/or management - Good written communication and organization skills, ability to convey communication clearly, concisely,...


  • Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time

    OverviewPPL Dynamics seeks a highly skilled Registered Nurse with Plastic experience to coordinate clinically competent care for patients in an assigned group.Salary$80,000 - $110,000 per annum, depending on experience.Job DescriptionWe are looking for a nurse who can provide and coordinate evidence-based care, identify outcomes, plan, implement, and...

  • Clinic Admin

    6 months ago


    Doha, Qatar AL AZIZIYA PHARMACY Full time

    **Clinic Admin** - _Bachelor’s Degree_ - _With 5 years of experience _in the field or in a related area - _Preferably Arabic_ We are seeking a dedicated and capable clinic administrator to oversee the daily administrative operations of our clinic. Your duties will include implementing procedures to optimize patient care and managing the budget,...

  • Clinic Admin

    3 weeks ago


    Doha, Qatar AL AZIZIYA PHARMACY Full time

    **We are hiring!** **Clinic Admin - Al AZIZIYA MEDICAL CENTER** - Bachelor’s Degree_ - With 3 - 5 years of experience_ We are seeking a dedicated and capable clinic administrator to oversee the daily administrative operations of our clinic. Your duties will include implementing procedures to optimize patient care and managing the budget, proactively...


  • Doha, Qatar Qatar University Full time

    Key Responsibilities Responsibilities at College of Health Sciences - Works closely with departments’ clinical coordinators and oversee clinical training activities at the department of human nutrition and department of biomedical sciences and field training activities at the department of public health. - Direct the strategic planning for clinical...


  • Doha, Qatar Mind Institute Full time

    We are seeking a highly qualified and experienced Clinical Social Worker to join our multi-disciplinary clinic. As a Clinical Social Worker, you will provide mental health services to individuals and families and work collaboratively with our multi-disciplinary team. Your responsibilities will include conducting intake interviews, providing individual,...

  • Clinic Nurse

    8 months ago


    Doha, Qatar Technolojbd Consulting Full time

    **Key Responsibilities**: - Conduct patient assessments, including vital signs, medical history, and current health status. - Administer medications and treatments as prescribed by healthcare providers. - Assist with diagnostic tests and procedures, providing support to patients and ensuring their comfort. - Collaborate with physicians, nurse practitioners,...


  • Doha, Qatar Vitateck Medical Equipment Trading LLC Full time

    Vitateck Group is now hiring for a strong talent in the position of **Clinical Application Specialist in Doha, Qatar.** **Your Role**: - Supporting Account Managers by providing clinical decision support for products and solutions, including sales presentations, product demonstrations. Support and advise the sales force during client acquisition. -...


  • Doha, Qatar Qatar Airways Full time

    **About the Role** An exciting opportunity to join the Qatar Airways Group Medical Department as Clinical Psychologist Assistant. The role under the supervision of the Senior Clinical psychologist performs paraprofessional work to assist the in-house Clinical Psychologist/s in their clinical duties. Creates and delivers awareness and preventive sessions...

  • Marketing Executive

    3 months ago


    Doha, Qatar Al Taaluq Contracting & Maintenance Full time

    Key Responsibilities: - Develop and execute effective marketing strategies to promote the clinic’s services and increase patient engagement. - Manage and oversee social media platforms, digital campaigns, and traditional marketing efforts. - Collaborate with healthcare professionals to design promotional materials and advertisements. - Analyze market...


  • Doha, Qatar Mind Technologies LLC Full time

    **Job Title**: Marketing Executive - Dermatology Clinic (Ladies ONLY) **Salary**: QAR 10,000 (Full Package) **Position Overview**: **Key Responsibilities**: - Develop and execute effective marketing strategies to promote the clinic’s services and increase patient engagement. - Manage and oversee social media platforms, digital campaigns, and traditional...


  • Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time

    **Key Requirements**For this role at PPL Dynamics, we are seeking a skilled clinical care professional with experience in plastic surgery.**Experience**A minimum of 2 years of clinical experience after registration and licensing as a registered general nurse is required. Alternatively, 3 years of experience is acceptable if the candidate holds an Associate...

  • Wellness Coordinator

    7 months ago


    Doha, Qatar Mondrian Full time

    **Company Description** From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. **Job Description** What do we expect from you?** Under...


  • Doha, Qatar Global Medical Recruiting Full time

    **Overseas Contract Jobs - Doha Qatar** **Healthcare Services Manager**: - Grade 114** **(Mental Hospital Addiction Treatment & Rehab, Substance Misuse Disorders)** In order to be considered for this vacancies you need to meet the essential education and experience requirements. - Global Medical Recruiting (GMR) is a "Registered Recruitment Partner" with...

  • Clinic Receptionist

    6 months ago


    Doha, Qatar Rise Group Full time

    **Position**: Clinic Receptionist (Female, Arabic Speaker) **Starting Salary**: QAR 3,700 - QAR 4,000 (Full package / All in) **Facility**: Wellness and Diet Center **About us**: Our clinic is dedicated to providing exceptional healthcare services in a warm and welcoming environment. We are currently seeking a friendly and professional Female...

  • Clinic Receptionist

    6 months ago


    Doha, Qatar Rise Group Full time

    **Position**: Clinic Receptionist (Female, Arabic Speaker) **Starting Salary**: QAR 3,700 - QAR 4,000 (Full package / All in) **Facility**: Wellness and Diet Center **About us**: Our clinic is dedicated to providing exceptional healthcare services in a warm and welcoming environment. We are currently seeking a friendly and professional Female...


  • Doha, Qatar Onex Beauty Group Full time

    1. Knowledgeable in DHP licensing, hospital administration, and MOPH standards. 2. Create and collect all documentation required to meet international or local standards for Legal, Quality Assurance & Accreditation requirements. 3. Facilitates conducting risk assessment activities for clinical and non-clinical areas as per the risk management plan....


  • Doha, Qatar Parkview pet Center Full time

    A background in healthcare or similarly demanding industries is highly valued, as it demonstrates adaptability to fast-paced and detail-oriented work. Key Responsibilities: - Procurement and Vendor Management: - Handle supply orders for clinic operations, retail, and grooming. - Negotiate with vendors to secure cost-effective deals and timely...


  • Doha, Qatar EGEC QATAR Full time

    **Job Summary**: An International Clinical Simulation Equipment Specialist is responsible for the procurement, installation, maintenance, and support of clinical simulation equipment. This position requires a deep understanding of both medical simulation technology and engineering principles to ensure that simulation equipment aligns with the overall design...