Sales Executive

6 months ago

Doha, Qatar That's Living Group - Qatar Full time

**Summary**:
The Sales Executive is at the **heart of our customers' experience**. Genuinely warm and naturally driven, you are a **fan of everything we sell**. That enthusiasm brings a **level of excitement** to our stores that makes shopping fun and **keeps customers coming back**. Under the direction and mentorship of the Showroom Manager, the goal of your day is to **reach daily sales targets**, becoming an **expert on our products**, answering **customers' questions** and keeping the **sales floor neat and welcoming**.

**Your duties will consist of but will be not limited to**:

- Maximize **company sales growth and profitability** through the use of creative selling skills, teamwork and customer service, in order to deliver an **engaging experience to every customer**, every time.
- Demonstrate **company standards in selling**, customer service, visual merchandising and teamwork.
- Ensure **full understanding of all products** and have a continued awareness of the most current information available.
- Maintain an **awareness** of all product information, intranet communications, and current advertising and marketing initiatives.
- Maintain **sales floor coverage** and follow posted schedules with regard to area assignments.
- Maintain the **store counters** and assist with store maintenance as directed by the management team.
- **Arrange** eye-catching and well-presented **visual displays **appealing to the customers, showrooms are clean and the furniture is in place, and cushions are arranged appropriately.
- Maintain all **store displays** and **uprights/shelves** in between customer interactions.
- Ensure the **showroom music** is turned on, change displays to promote **new product launches** and reflect **festive or seasonal themes.**
- Identify damaged **furniture or accessories** that need **maintenance.**
- **Actively engage customers** and remain attentive to customer needs.
- Assist customers **with product selections** and process all customer orders or returns.
- **Follow up on the orders** of your customers and ensure that they have been placed.
- Update **notes on customer sales** to keep sales team members informed, as needed.
- Support and model **excellent service** by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
- **Communicate customer feedback** to store management team concerning policies and/or product requests, problems and suggestions.
- **Actively participate** in store meetings and training sessions.
- Promote a strong **sense of teamwork** by working together safely, effectively, respectfully and efficiently with all associates.
- Achieve and exceed the **sales target**.
- **Support and maintain store sales** and service goals and standards as communicated by the Showroom Manager.
- Collect **pending payments** from customers and expedite **pending deliveries**.
- Maintain an **awareness of all available resources** for training and development.
- **Support all efforts** and initiatives across all business channels in an effort to maximize **company sales growth and profitability**.
- Maintain awareness and demonstrate a fundamental **knowledge of computers**, systems and programs relevant to the position.
- Participate in ongoing **training regarding technology** upgrades and new systems.
- Make sure you are **on time and present** in the showroom.
- Maintain a **courteous attitude when communicating** with superiors or co-workers.
- Make sure that you do not disclose or transmit any **confidential** or trade secret information, or proprietary information, about the company and its subsidiaries, or about the company owners, including their names, occupations and contact information to any third parties.
- **Read and understand the memos, **company policies, benefits program, and the rules governing the daily conduct of employees as well as the responsibilities, and comply with these guidelines throughout your employment with the company.
- Report to your superior of any **violation** occurring in the showroom so that an appropriate disciplinary action can be taken.

**Skills**:

- Customer service or retail experience.
- Ability and desire to sell.
- Understanding of the sales process & dynamic.
- Desire to read articles from the world of decoration.
- Knowing the color trends for each year.
- A positive, confident, and determined approach.
- Resilience and the ability to cope with rejection.
- A high degree of self-motivation and ambition.
- The skills to work both independently & as part of a team.
- The capability to flourish in a competitive environment.
- A good level of numeracy.
- Computer Knowledge.
- Up-selling skills.

Application Question(s):

- Are you locally available in Qatar?

**Experience**:

- Sales Executive: 4 years (required)
- Retail: 2 years (required)

**Language**:

- Arabic (preferred)

License/Certification:

- QID (required)

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