Head Waiter
6 days ago
We are looking to employ a dedicated crew leader to supervise the activities of our crew members and ensure that customers are satisfied with food quality and service.
**Responsibilities**:
- Supervising the activities of servers, hosts, and other crew members.
- Educating crew members on proper food handling procedures and customer service.
- Ensuring that established guidelines on hygiene, quality, and food safety are followed.
- Scheduling work shifts and approving or declining Crew Members' requests for leave and time off.
- Organizing and overseeing the repair and maintenance of restaurant equipment.
- Monitoring restaurant supplies and placing orders for new stock as required.
- Resolving customer complaints and answering questions regarding pricing and menu items.
- Assisting Crew Members in processing payments using the restaurant's Point of Sale system.
**Requirements**:
- High school diploma or GED.
- Proven management experience in the hospitality industry.
- A food handler's license.
- Sound knowledge of the foodservice industry.
- Strong management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
**Job Types**: Full-time, Permanent
**Experience**:
- Team Leader: 1 year (required)
**Language**:
- English (Professional) (required)
Application Deadline: 26/04/2022
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