Security Officer

4 weeks ago

Qatar InterContinental Full time

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, ensure a memorable stay.

**What’s the job?**

As a **Security Officer** you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets. **Promote the desired work culture by living the 5 winning ways value - **_Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together. _**

**Your day-to-day**
- Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas
- Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner
- Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behaviour
- Obtain all loss reports, investigate, follow-up and determine course of action
- Monitor designated areas on the closed CCTV
- Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipment’s are in their right places
- Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements

**How do I deliver this?**

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

**True Attitude**: being caring, wanting to make a positive difference, and building genuine connections with guests

**True Confidence**: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

**True Listening**: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

**True Responsiveness**: is about providing guests with what they need, and doing so in a timely and caring manner

**What we need from you**

**What we offer

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