Doorman

1 week ago

Doha, Qatar RAFFLES Full time

**THE ROLE**

The Doorman is responsible for delivering exceptional and memorable moments throughout the guests’ journey at the hotel. The Doorman is required to demonstrate a pleasant and approachable demeanor during daily duties, has a guest centric approach in service delivery, embody a spirit of team work and a sense of responsibility to uphold the Raffles Brand. In joining the team for a pre-opening journey, the Doorman has to be ready to embody a tenacious and innovative spirit in building the team together with the leaders.

**RAFFLES HOTELS AND RESORTS**

An oasis for the well-travelled since 1887 reinterpreted for the 21st century traveler, Raffles has been synonymous with luxury, glamour and extraordinary service for well over a century. Born in Singapore, the brand has since extended its network all around the world, welcoming the influential community of each destination. Whether you come to drink, dine, celebrate or simply to unwind, the outstanding personalities working at Raffles know better than anyone else how to ensure that you “Arrive as a guest, Leave as a friend, and Return as family”.

**PERSONAL ATTRIBUTES REQUIRED FOR THE ROLE**
- Possesses strong interpersonal skills and ability to communicate in second language
- Manages all guests/team members’ needs with equal drive
- Carries an eye for detail and an approachable demeanor for all guests and team members
- Composed under pressure, makes rational decisions to resolve situations, delivered with a degree of professionalism
- Self-driven approach to carry out assigned responsibilities
- Ensures security and confidentiality of guest and hotel information in accordance to company/country’s data security act
- High level of integrity, enthusiasm, dedication for continuous improvement
- Embraces change and open-minded in a dynamic work environment
- Has an understanding of the middle eastern clientele and culture
- Has an understanding of key stakeholders in the luxury travel space

**KEY ROLES & RESPONSIBILITIES**
- Champions the guests’ greeting experience upon arrival at the hotel
- Takes responsibility and ownership in creating personal connections through emotional luxury between doorman and guests
- Open car doors for all guests arriving at the property and extending a warm welcome
- Open the main door of the hotel and ensures that all guests are greeted accordingly
- Assist with the loading and unloading of luggage to and from guests’ vehicles
- Be knowledgeable with all hotel facilities, attractions, and landmarks in the vicinity
- Ensures the smooth running of the hotel entrance and driveway operations
- Ensures the cleanliness and housekeeping of the driveway
- Supports and monitors activities at the driveway such as the handling and safe keeping of all incoming and outgoing luggage
- Maintains communication channels with all departments of the hotel
- Ready to undertake all roles and functions of the Doorman Team
- Assists other hotel department functions when the need arises
- Maintain inventory levels and general upkeep of equipment and operating supplies
- Upkeep personal grooming standards, ensure discipline, and efficiency of duties
- Training and coordination with supporting departments
- Intuitively anticipates through observation and interactions guests’ needs and wants and orchestrates unique experiences
- Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
- Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Doha Local Standard Operation Procedure (LSOP) as well as Forbes 5-star / Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by management
- Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel
- Reports any suspicious behaviour of guests and staff to the Managers and Security
- Follows Hotel Evacuation Policy in case of an Emergency

  • Doorman

    2 weeks ago

    Doha, Qatar Hilton Full time

    A Doorman maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests. **What will I be doing?** As a Doorman, you serve as a key connection point between Guests and the hotel as well as other...

  • Doorman / Bellman

    7 months ago

    Doha, Qatar Hilton Full time

    Doorman / Bellman A Doorman maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing other services for all Guests. **What will I be doing?** As a Doorman, you serve as a key connection point between Guests and the hotel...

  • Doorman

    7 days ago

    Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Doorman - Waldorf Astoria Lusail Doha

    7 months ago

    Doha, Qatar Hilton Full time

    Doorman - Waldorf Astoria Lusail Doha A Doorman maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests. **What will I be doing?** As a Doorman, you serve as a key connection point between...

  • Doorman - Waldorf Astoria Doha Lusail

    4 weeks ago

    Doha, Qatar Hilton Full time

    Doorman - Waldorf Astoria Doha Lusail A Doorman maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests. **What will I be doing?** As a Doorman, you serve as a key connection point between...

  • Doorman

    3 weeks ago

    Doha, Qatar Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Doorman

    4 days ago

    Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Doorman

    13 hours ago

    Doha, Qatar Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Doorman - Waldorf Astoria Lusail Doha

    7 months ago

    Doha, Qatar Hilton Full time

    A Doorman maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests. **What will I be doing?** As a Doorman, you serve as a key connection point between Guests and the hotel as well as other...

  • Doorman (Preferred Arabic Speaker) Waldorf Astoria Doha West Bay

    1 month ago

    Doha, Qatar Hilton Full time

    Doorman (Preferred Arabic Speaker) Waldorf Astoria Doha West Bay A Doorperson maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests. **What will I be doing?** As a Doorperson, you serve...

  • Doorman

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Posting Date** Oct 04, 2021 **Job Number** 21111722 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Brand** The Ritz-Carlton **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management **Located Remotely?** N - At more than 100 award-winning properties...

  • Doorman

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Posting Date** Oct 04, 2021 **Job Number** 21111722 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Brand** The Ritz-Carlton **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management **Located Remotely?** N At more than 100 award-winning properties...

  • Doorman / Bell Associate

    9 months ago

    Doha, Qatar Crew Life at Sea Full time

    **Working Place**: **Doha, Doha Municipality, Qatar**:

  • Guest Arrival Expert

    7 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23077492 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are everything. When guests arrive at our hotels, we want that impression...

  • Guest Arrival Expert

    2 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24190369 **Job Category**Rooms & Guest Services Operations **Location**Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** First impressions are everything. When guests...

  • Bell Boy

    3 weeks ago

    Doha, Qatar Beverly Hills Full time

    **Bellboy job description and General duties** - Welcoming guests at the main entrance, and greeting them appropriately as per the time. - Escort guests to their rooms and explain hotel facilities. - Assist the guests to deliver all baggage, faxes, messages, and packages to guests and do several other tasks according to the guest’s request. - Assist with...

  • Bell Boy

    2 weeks ago

    Doha, Qatar Beverly Hills Full time

    **Bellboy job description and General duties** - Welcoming guests at the main entrance, and greeting them appropriately as per the time. - Escort guests to their rooms and explain hotel facilities. - Assist the guests to deliver all baggage, faxes, messages, and packages to guests and do several other tasks according to the guest’s request. - Assist with...

  • Talent Connection

    7 months ago

    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Others- Job Type- Full-time Permanent**ATENÇÃO: ESTE LINK DE CANDIDATURA ESTÁ RESERVADO PARA APLICAÇÕES DE BRASILEIROS QUE DESEJAM SE TORNAR ASSOCIADOS NO ROSEWOOD DOHA** The Rosewood Doha Hotel has several opportunities available for those who...

  • Guest Arrival Expert

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22127085 **Job Category** Rooms & Guest Services Operations **Location** Element City Center Doha, Shamia Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are everything. When guests arrive at our hotels, we want that...

  • Guest Arrival Expert

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22195552 **Job Category** Rooms & Guest Services Operations **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are everything. When guests arrive at our hotels, we want...