Installation Support Executive
7 days ago
_**ONLY IN DOHA **_
Ø Installation of Application, Solutions, Hardware devices and configuration of the solution as per the requirement and company instructions.
Ø Customization of Application as per the End user Requirement
Ø Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints
Ø Troubleshoot and resolve issues in existing software, Application, Hardware Devices
Ø Analyze and study complex systems requirements
Ø Prepare design documentation, technical document, Test Cases, User Manual, Handover documents, Configuration Documents
Ø To be Part of Inspection, QA /QC Team
Ø To be actively involved in MOI, Client, Consultant, Contractor, Sub Contractor Inspection, Testing and Commissioning of Complete solutions
Ø Write and maintain technical documentation to describe testing, changes, and corrections
Ø Collaborate and communicate effectively with stakeholders throughout the organization
Ø Support customer-witnessed testing, Training and Project Handover
Ø Presentation of Applications, Attend Meeting and do requirement Gathering
Ø To be able to understand 3 Party Application and do necessary Integration / Customization as per the requirement of Company / Client.
Ø Attend Customer Calls on Support activities,
Ø To prepare, Daily reports, Weekly reports and Monthly reports
Ø To communicate with client and provide updates on Daily activity
Ø Will be required to be on Field for support and go live, perform Maintenance for Application, Server & other Hardware’s
Ø Will require to check and trouble shoot necessary hardware cables, inside the conduit, containment, above the ceiling etc.
Ø Certification on the support systems (CISO, IBM, MICROSOFT)
Ø Flexible to work 24/7
Ø Attend assigned work on weekends / after working hours
Ø Ability to complete the product certification within 6 months of joining
**Salary**: From QAR5,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- ARE YOU IN DOHA
**Experience**:
- IT SUPPORT: 5 years (preferred)
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