Installation Support Executive

7 days ago


Doha, Qatar FG Full time

_**ONLY IN DOHA **_

Ø Installation of Application, Solutions, Hardware devices and configuration of the solution as per the requirement and company instructions.

Ø Customization of Application as per the End user Requirement

Ø Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints

Ø Troubleshoot and resolve issues in existing software, Application, Hardware Devices

Ø Analyze and study complex systems requirements

Ø Prepare design documentation, technical document, Test Cases, User Manual, Handover documents, Configuration Documents

Ø To be Part of Inspection, QA /QC Team

Ø To be actively involved in MOI, Client, Consultant, Contractor, Sub Contractor Inspection, Testing and Commissioning of Complete solutions

Ø Write and maintain technical documentation to describe testing, changes, and corrections

Ø Collaborate and communicate effectively with stakeholders throughout the organization

Ø Support customer-witnessed testing, Training and Project Handover

Ø Presentation of Applications, Attend Meeting and do requirement Gathering

Ø To be able to understand 3 Party Application and do necessary Integration / Customization as per the requirement of Company / Client.

Ø Attend Customer Calls on Support activities,

Ø To prepare, Daily reports, Weekly reports and Monthly reports

Ø To communicate with client and provide updates on Daily activity

Ø Will be required to be on Field for support and go live, perform Maintenance for Application, Server & other Hardware’s

Ø Will require to check and trouble shoot necessary hardware cables, inside the conduit, containment, above the ceiling etc.

Ø Certification on the support systems (CISO, IBM, MICROSOFT)

Ø Flexible to work 24/7

Ø Attend assigned work on weekends / after working hours

Ø Ability to complete the product certification within 6 months of joining

**Salary**: From QAR5,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- ARE YOU IN DOHA

**Experience**:

- IT SUPPORT: 5 years (preferred)



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