Barista
3 days ago
**Job Summary**:
This position is responsible for preparing and serving a variety of coffee drinks, teas, and other beverages to customers in a friendly, efficient, and consistent manner. This role requires a passion for coffee, strong customer service skills, and attention to detail to ensure that each drink meets quality standards and customer expectations.
**Key Responsibilities**:
- Prepare and serve hot and cold beverages, including coffee, espresso drinks, teas, and specialty drinks according to established recipes and customer specifications.
- Operate coffee-making equipment such as espresso machines, grinders, and brewers with precision and care.
- Greet customers in a warm, friendly manner and assist them with menu selections, drink recommendations, and any special requests.
- Handle customer complaints or concerns with professionalism, escalating issues to management if necessary.
- Ensure that all beverages are prepared to the highest standards, following company recipes and presentation guidelines.
- Regularly taste-test coffee batches and brewed beverages to maintain consistency in flavor and quality.
- Keep track of coffee beans, milk, syrups, and other inventory items, notifying management when stock needs replenishing.
- Clean and maintain equipment, work areas, and utensils according to health and safety standards, ensuring that all equipment is in good working condition.
- Process payments, operate the cash register, and handle cash and card transactions accurately.
- Maintain a balanced cash register, reporting any discrepancies to the manager.
- Ensure that the coffee bar, seating areas, and other relevant spaces are clean, organized, and inviting for customers.
- Dispose of used coffee grounds, clean work surfaces, and follow all sanitation guidelines to provide a safe environment.
**Qualifications**:
- **Education**: High school diploma or equivalent; certification in barista training or hospitality is a plus.
- **Experience**: Prior experience as a barista or in a customer service role is preferred.
Application Question(s):
- How soon you can join upon selection
**Experience**:
- Waiter: 2 years (preferred)
Work Location: In person
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