Female Restaurant Hostess

7 months ago

Doha, Qatar HK Trading and Restaurant Solutions Co. Full time

Female Restaurant Hostess

**Position**: Female Restaurant Hostess

**Salary**: QAR 2,500 up to QAR 4,000

**Location**: West Walk District, Al Aziziyah, Salwa Road

**Reporting to**: Restaurant Manager

We are seeking a highly professional and friendly Female Restaurant Hostess to join our team. As a hostess, you will play a crucial role in creating a welcoming and memorable dining experience for our guests. Your warm personality, exceptional customer service skills, and ability to multitask will contribute to the overall success of our establishment.

**Responsibilities**:

- Greet and welcome guests with a warm smile and positive attitude as they enter the restaurant.
- Escort guests to their tables and ensure they are seated comfortably, taking into consideration their preferences and any special requests.
- Manage the waiting list during peak hours, ensuring accurate seating and efficient table turnover.
- Maintain a clean and organized reception area, including the hostess station, entrance, and waiting area.
- Provide guests with menus and assist with any initial questions they may have.
- Effectively communicate and coordinate with the waitstaff and kitchen team to ensure a smooth and timely flow of service.
- Monitor and anticipate dining room activity to optimize table availability and provide accurate wait time estimates to guests.
- Assist in answering phone calls and taking reservations, providing accurate information and exceptional phone etiquette.
- Uphold restaurant policies and procedures, including dress code, guest relations, and health and safety guidelines.
- Respond promptly and professionally to guest concerns, striving to resolve any issues to ensure guest satisfaction.
- Collaborate with the management team to contribute ideas and suggestions for improving overall guest experience.

**Requirements**:

- Previous experience as a restaurant hostess or in a customer service-oriented role is preferred.
- Excellent interpersonal and communication skills, with the ability to interact positively with guests and team members.
- Outstanding multitasking and organizational abilities, with the capability to handle high-pressure situations with grace and efficiency.
- Strong attention to detail and ability to prioritize tasks effectively.
- A friendly and approachable demeanor, demonstrating a genuine desire to provide exceptional service.
- Professional appearance and adherence to the restaurant's grooming standards.
- Familiarity with reservation systems and basic computer skills.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of food and beverage offerings and the ability to make recommendations to guests.
- A commitment to teamwork and the ability to collaborate effectively with colleagues to achieve common goals.

Our brands are an equal opportunity employer and welcomes applicants from all backgrounds. We value diversity and inclusion in our workplace and encourage individuals of all genders to apply.

**Job Types**: Full-time, Permanent

**Salary**: QAR2,500.00 - QAR4,000.00 per month

Application Question(s):

- In which country are you currently located?
- Which country are you from? (Nationality)
- What is your age right now?
- Do you have a valid Qatar ID?
- Have you been interviewed by our company before? Yes or No? If Yes, where?
- Have you read the minimum requirement and salary details that we are offering for this role? Yes or No?
- How soon can you join our company if you are selected for this position? Give number of days.
- Did you work as a Hostess or Receptionist in Qatar or any GCC country before? Yes or No? If Yes, in which company and where is it located?

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