Order Taker

5 months ago


Doha, Qatar RAFFLES Full time

Company Description

BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo #BELIMITLESS

**Job Description**:
Scope and Objectives

This position is concerned with being responsible for serving food & beverage to the guest according to the service rules, policy, procedure & etiquette, in line with our motto.

**Food and Beverage Mission Statement**

Food & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market. We are committed to create an environment where teamwork is honored, honesty and integrity are valued. Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.

Fairmont is a place where the well-being of our guests is our main priority. We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life. Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.

Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations. It is our responsibility and commitment to give back to the community by being a true heartist Ambassador

**Our Motto**

Gracious with people, ruthless with standards and hungry for more.

**Grooming**

Our appearance is a statement of who we are. Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.

**Personal Attributes**
- Motivator & Proactive
- Team player
- Positive attitude and well-spoken
- People person
- Result driven
- Open-minded
- Display initiative
- Organized
- Commitment to professional values
- Thinking out of the box

**Key role and responsibilities**
- Ensure correct grooming standards are followed at all times
- Display excellent conversation skills upselling techniques at all times
- Coordinates with ISD waiter/waitress, supervisor and maxi bar attendant
- Responsible for understanding guest with menu selection, recommendations and taking accurate food order with high level of skills
- Following up high level of telephone etiquettes
- Knowledgeable of all services, facilities and products offered by the hotel.
- Exceed guest satisfaction by knowing preferences and update profiles
- Maintain detailed knowledge of the restaurant menu & daily specials at all times
- To be familiar with the beverage service including glasses used and appropriates garnishes
- Following up financial, LQA, TrustYou and Forbes targets on a daily basis
- Anticipate and service of guests' requirements at all times
- Following up daily financial targets of area/division
- Use opening and closing checklist to ensure smooth opening and closing of the venue
- To feel empowered and accountable within the work place
- Keep manager on duty updated of any guest feedback so they can update the Glitch Report
- Maintains the HACCP & FIFO standards as required by the regional governing body
- Follow Hotel Evacuation Policy in case of an Emergency
- Attend all necessary briefings and training sessions as instructed by the Manager
- Handle financial procedures according to guidelines set by the finance department
- Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
- Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
- All issues and negative guest feedbacks needs to be properly reported on glitch system
- Follow care program at all times, and report issues through the system to maintenance


  • Order Taker

    5 months ago


    Doha, Qatar Crave Restaurant Full time

    Immediate Hiring - Order Taker at Crave Restaurant Perks: - Accommodation and transportation provided - Competitive salary based on experience Join us for a rewarding experience! **Job Types**: Full-time, Permanent, Temporary, Contract, New grad **Salary**: QAR1,700.00 - QAR3,500.00 per month Ability to Commute: - Doha (required) Ability to...

  • Room Service

    5 months ago


    Doha, Qatar Hilton Full time

    Room Service - Order Taker As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As an Order Taker, you would be responsible for answering telephones and taking guest...

  • Order Taker

    5 months ago


    Doha, Qatar M GALLERY Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Doha, Qatar Hilton Full time

    Housekeeping Order Taker - Hilton Doha the Pearl As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for...

  • Room Service

    6 months ago


    Doha, Qatar Hilton Full time

    As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As an Order Taker, you would be responsible for answering telephones and taking guest food and beverage orders in...


  • Doha, Qatar Hilton Full time

    As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest...


  • Doha, Qatar Hilton Full time

    Order-Taker (Room Service) - Waldorf Astoria Lusail Doha An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As an Order-Taker, you would be responsible for the below; - Answer...


  • Doha, Qatar Hilton Full time

    Order-Taker (Room Service) - Waldorf Astoria Lusail Doha An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As an Order-Taker, you would be responsible for the below; - Answer...


  • Doha, Qatar Hilton Full time

    An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As an Order-Taker, you would be responsible for the below; - Answer guest calls in a warm and friendly manner - Take orders...


  • Doha, Qatar Mandarin Oriental Hotel Group Full time

    **Mandarin Oriental Hotel Group** Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental...

  • Order Taker

    5 months ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23198141 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Take room service orders over the phone. Answer questions on...

  • Order Taker

    2 months ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24175216 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Take room service orders over the phone. Answer questions on menu selections, and check with kitchen...


  • Doha, Qatar AccorHotel Full time

    **Company Description** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging...

  • Order Taker/ Take Away

    5 months ago


    Doha, Qatar Al Mihan Full time

    Assist customers with menu selection and answer all questions in a respectful and patient manner - Repeat customer orders for accuracy before entering them into the Point of Sale System - Ensure all food call items are delivered in a clear and professional manner - Ensure that food comes out simultaneously, in high quality, and in a timely fashion - Pace the...

  • Order Taker/ Take Away

    6 months ago


    Doha, Qatar Al Mihan Full time

    Assist customers with menu selection and answer all questions in a respectful and patient manner - Repeat customer orders for accuracy before entering them into the Point of Sale System - Ensure all food call items are delivered in a clear and professional manner - Ensure that food comes out simultaneously, in high quality, and in a timely fashion - Pace the...

  • Order Taker

    5 months ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24090009 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to...

  • Order Taker

    6 months ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23140785 **Job Category** Food and Beverage & Culinary **Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Take room service orders over the phone. Answer questions on menu...

  • Order Taker

    6 months ago


    Doha, Qatar RAFFLES Full time

    **Company Description** BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Order Taker/ Take Away

    5 months ago


    Doha, Qatar Al Mihan Full time

    Assist customers with menu selection and answer all questions in a respectful and patient manner - Repeat customer orders for accuracy before entering them into the Point of Sale System - Ensure all food call items are delivered in a clear and professional manner - Ensure that food comes out simultaneously, in high quality, and in a timely fashion - Pace the...


  • Doha, Qatar JERRY PAN BURGER & FRIES Full time

    We are currently looking to fill positions at our burger shop and wanted to extend an invitation for anyone interested to apply. The available positions are for a Burger Chef with a salary range of 3000-3500 riyals and an Order Taker with a salary of 2000 riyals. These salaries are inclusive of the full package offered. Thank you for considering this...