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Manager, Program Management

4 weeks ago

Doha, Qatar Ooredoo Group of Companies Full time

Background

Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates. The Group’s ESS transformation programme must therefore ensure the successful delivery of the transformation in context of:

- Alignment of the Program objectives with the overall Ooredoo strategy
- Rapidly changing ICT environment
- Management of executive and shareholder expectations across the OpCos throughout the transformation
- Management of employee, customer and supplier expectations
- Constant dynamics and local challenges in the economic, regulatory and legal environments

This position will work with the Ooredoo Group Leadership Team, the Opco CEOs and direct reports, the **Manager, Program Management** will be accountable for the successful delivery of ESS Transformation Program by managing the Program Support Office. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency.

The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively. The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.

The Manager will be responsible to ensure program scheduling and budgeting with timeous delivery plans.

Role Profile
- Provide Project and Program Management capabilities for all tasks and functions being led by the OpCo/Group.
- Provide periodic status updates about the progress of the program activities specific to the respective OpCo /Group
- Responsible for overseeing the overall delivery of the solution design, build, test and deployment activities led by the SI.
- Work closely with the workstreams, to track delivery, performance and status of all activities within the scope of the SI.
- Work with the system integrator in project plan addressing the scope, timeline and budget constraints and ensure delivery within these dimensions while addressing all project risks
- Coordinate cross-functional, international project team, also being on-site
- Align with Integrated scheduling and change control teams on the delivery plan
- Highlight project/program level dependencies, risks and propose mitigation actions

Experience
**Minimum Experience & Essential Knowledge**
- 10 years of Functional Management Experience
- Minimum 3 years of Transformation experience
- Minimum 5 years in sector industry
- Work across diverse cultures and geographies
- Proven track record of business improvement
- High performing individual in a line management position, with strong standing to be perceived as peer for most management levels
- Understanding of functional areas and/or products associated with specific initiative
- Ability to drive change management work stream in a project context with limited guidance
- Sound business judgment to ensure cultural aspirations are well integrated in performance improvement activities
- Sufficient financial knowledge to understand business cases and consequences on P&L, balance sheet and cash flow
- Ability to coach and train, including conducting group and one to one training
- High level of energy and creativity for transformation, willingness to go the extra mile

**Qualifications**:
**Minimum Qualifications**
- University degree, Master’ preferred
- Fluent English - Arabic and French is a plus

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