Executive Housekeeper at The Plaza Doha Lxr Hotels
2 months ago
Executive Housekeeper at The Plaza Doha LXR Hotels & Resorts
An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.
**What will I be doing?**
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Oversee housekeeping operations
- Oversee Laundry Operations
- Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
- Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure ongoing training
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Housekeeping/Laundry team
- Competent in property management systems
- Assist other departments wherever necessary
**What are we looking for?**
An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
- A successful track record of managing a large team
- A high school certificate or equivalent
- High level of commercial awareness and cost control capabilities
- Previous experience of managing a department and Profit and Loss account
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
- Strong organizational, budget management, and problem solving skills
- Strong communication skills
- A passion for delivering exceptional levels of guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Familiar with Property Management Systems
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Videographer/photographer at The Plaza Doha, Lxr
5 months ago
Doha, Qatar Hilton Full timeVideographer/Photographer at The Plaza Doha, LXR Hotels & Resorts A Videographer/Photographer at The Plaza Doha, LXR Hotels & Resorts, is responsible for the overall advertising of the hotel. As a key member of our marketing and creative team, you will play a crucial role in capturing and curating visually stunning content that reflects the essence of our...
-
IT Specialist at The Plaza Doha, Lxr Hotels
1 month ago
Doha, Qatar Hilton Full timeIT Specialist at The Plaza Doha, LXR Hotels & Resorts An IT Specialist will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an IT Specialist you will support the IT Department in its efforts to ensure the quality and...
-
Doha, Qatar Hilton Full timeExecutive Pastry Chef at The Plaza Doha LXR Hotels & Resorts An Executive Pastry Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings. **What will I be doing?** As an Executive Pastry Chef, you are responsible for operating the...
-
Executive Sous Chef at The Plaza Doha Lxr Hotels
2 weeks ago
Doha, Qatar Hilton Full timeExecutive Sous Chef at The Plaza Doha LXR Hotels & Resorts An Executive Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls. **What will I be doing?** As Executive Sous Chef, you are responsible for contributing to menu...
-
Hotel Nurse/hr Executive at The Plaza Doha, Lxr
5 months ago
Doha, Qatar Hilton Full timeHotel Nurse/HR Executive at The Plaza Doha, LXR Hotels & Resorts A Hotel Nurse/HR Executive is mainly responsible management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations. **What will I be doing?** A Hotel Nurse/HR Executive is responsible for supporting on ensuring excellent our Team...
-
Marketing Executive at The Plaza Doha, Lxr Hotels
5 months ago
Doha, Qatar Hilton Full timeMarketing Executive at The Plaza Doha, LXR Hotels & Resorts A Marketing Executive plays an important role in assisting the Line Manager in achieving key objectives in line with the annual marketing and PR plan, current initiatives and relevant activities. The marketing and PR team performs an integral role in bringing together all function areas to ensure...
-
Housekeeping Attendant-female at The Plaza Doha
3 months ago
Doha, Qatar Hilton Full timeHousekeeping Attendant-Female at The Plaza Doha, LXR Hotels & Resorts A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be...
-
Procurement Manager at The Plaza Doha Lxr Hotels
5 months ago
Doha, Qatar Hilton Full timeProcurement Manager at The Plaza Doha LXR Hotels & Resorts A Procurement Manager will manage the Purchasing Department to accurately purchase and stock goods and other equipment for the hotel. **What will I be doing?** As a Procurement Manager, you will supervise the Purchasing Department in its efforts to manage the purchase of all the goods and...
-
Guest Relations Supervisor
7 months ago
Doha, Qatar Hilton Full timeGuest Relations Supervisor - The Plaza Doha, LXR Hotels & Resorts A Guest Relations Supervisor supports the needs of VIP Guests and informs other Team Members of VIP needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Supervisor, you will support the needs of VIP Guests and inform other Team Members of...
-
Reservations Agent
7 months ago
Doha, Qatar Hilton Full timeReservations Agent - The Plaza Doha LXR, Hotels & Resorts A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room...
-
Recreational Attendant at The Plaza Doha Lxr Hotels
3 months ago
Doha, Qatar Hilton Full timeRecreational Attendant at The Plaza Doha LXR Hotels & Resorts A Recreational Attendant is responsible for ensuring the guest experience whilst they enjoy the Hotel's Recreational facilities, including the Pool and Spa area. You will be responsible for the distribution of Pool towels to resort guests and provide them with a warm and sincere welcome....
-
Sales Executive at The Plaza Lxr Hotels
6 months ago
Doha, Qatar Hilton Full timeSales Executive at The Plaza LXR Hotels & Resorts A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel. **What will I be doing?** As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be...
-
Lifeguard at The Plaza Doha Lxr Hotels
3 months ago
Doha, Qatar Hilton Full timeLifeguard at The Plaza Doha LXR Hotels & Restaurants A Lifeguard is responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience while ensuing swimmers are adhering to pool rules and regulations. **What will I be doing?** As a Lifeguard, you are responsible for supervising and ensuring the safety of...
-
Housekeeping Coordinator
5 months ago
Doha, Qatar Crowne Plaza Hotels & Resorts Full timeWe want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting...
-
Butler - The Plaza Doha, Lxr Hotels & Resorts
7 months ago
Doha, Qatar Hilton Full timeButler - The Plaza Doha, LXR Hotels & Resorts The Butler will be playing an essential role into strategies and managed the guest experience throughout their guest journeys. The Butler will be able to provide personalized service to guests in a prompt, friendly and professional manner and maintain positive image through all areas of guest contact. Bring into...
-
Canteen Supervisor
6 months ago
Doha, Qatar Hilton Full timeCanteen Supervisor - The Plaza Doha, LXR Hotels & Resorts A Canteen Supervisor is responsible for supervising operations of the staff restaurant to deliver an excellent experience while training and supporting the team and ensuring compliance with health and safety requirements. **What will I be doing?** As a Canteen Supervisor, you will be responsible...
-
Cost Controller at The Plaza Doha Lxr Hotels
2 weeks ago
Doha, Qatar Hilton Full timeCost Controller at The Plaza Doha LXR Hotels & Resorts The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and...
-
Chef de Cuisine at The Plaza Doha Lxr Hotels
2 weeks ago
Doha, Qatar Hilton Full timeChef De Cuisine at The Plaza Doha LXR Hotels & Resorts A Chef de Cuisine contributes to menu creation and the managing and training of the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls. **What will I be doing?** A Chef de Cuisine contributes to menu creation and the managing and training of the...
-
Hostess at The Plaza Doha, Lxr Hotels
5 months ago
Doha, Qatar Hilton Full timeHostess at The Plaza Doha, LXR Hotels & Resorts A Hostess is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets. **What will I be doing?** As a Hostess, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and...
-
Restaurant Manager at The Plaza Doha Lxr Hotels
4 weeks ago
Doha, Qatar Hilton Full timeRestaurant Manager at The Plaza Doha LXR Hotels & Resorts A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Restaurant Manager, you are responsible for managing restaurant operations to deliver...