IT Supervisor

**WPP IT provides IT services for WPP, the world's largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world's most creative brands.**

**Why we're hiring**:
At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data.

As we continue this journey we require an IT Supervisor to provide active on site support and ensure that standard operating procedures are compliant.

Working with Group IT Director you will determine the appropriate IT solutions that best meet the requirements of the business - including: hardware, software, and consulting services.

**What you'll be doing**:

- Assessing software environment and consulting on specifications for successful installation of various software products
- Participating in the ordering of materials and supplies as required.
- Assistsing during project development, implementation and execution
- Responsible for the resolution of technical problems/issues of all users
- Ensuring that latest anti virus software are installed
- Assisting users
- Training of end users on IT systems
- Preparing, testing, and maintaining a disaster recovery plan for IT systems.
- Making backups of data in servers on a regular basis.
- Restoring and copying files on the servers and on workstations
- Resolving network, software, hardware and user-related issues
- Monitoring server and network performance for optimal operation

**What you'll need**:

- The technical know-how in order to advise peers and direct reports
- To demonstrate an understanding of the broader IT field, beyond their specific discipline, and can appreciate the Memac Ogilvy positio
- To demonstrate a basic understanding of desk based IT operating systems, Windows ,Apple and PC hardware to assist users on level 1 and 2 calls i.e.:

- The ability to support and troubleshoot issues with Ogilvy's standard Phone devices
- The understanding of IT costs in relation to software and hardware deployments to users

**Who you are**:
**You're open**: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

**You're optimistic**: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with confidence: to try the new and to seek the unexpected.

**You're extraordinary**: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we deliver extraordinary every day.

**What we'll give you**:
**Passionate, driven people** - We champion a culture of people that do extraordinary work.

**Scale and opportunity** - We offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry.

**Challenging and stimulating work** - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?