Automotive Service Advisor
2 months ago
Automotive Masters is looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test-driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.
You should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.
**Responsibilities**:
- Greeting customers and understanding the vehicle faults or issues from the customers and doing a vehicle inspection.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings.
- Managing and overseeing the service centre’s workflow and schedule.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
**Requirements**:
- An associate degree in mechanics or a related field may be advantageous.
- Experience in the automotive field may be advantageous.
- A strong understanding of automotive technology and the automotive industry.
- Proficiency with industry-specific software.
- Excellent customer service, interpersonal, and communication skills.
- Strong organizational, decision making, and problem-solving skills.
- The ability to communicate with mechanics, customers, and management.
Pay: QAR6,000.00 - QAR8,000.00 per month
**Experience**:
- Automotive: 4 years (required)
-
Automotive Service Advisor
5 months ago
Doha, Qatar CANDIDZONE Technologies Full timeWe are Hiring !!! Automotive Service Advisor (Bodyshop) - With 3 years experienced in the same field - Must have experience in Bodyshop - Must speak write and read Arabic - Valid QID with NOC **Job Type**: Permanent **Salary**: QAR8,000.00 per month Application Question(s): - Do you speak read and write arabic ?
-
Automotive Workshop
5 months ago
Doha, Qatar Semco Cars & Equipments Full timeWe are hiring for a leading Automotive workshop in Qatar. There is a vacancy in the following job role: - Service Advisor Previous experience is necessary. Salary is negotiable with immediate start. **Job Types**: Full-time, Contract, Permanent Contract length: 24 months **Salary**: QAR2,000.00 - QAR5,000.00 per month Application Question(s): - Are you...
-
Service Advisor
3 months ago
Doha, Qatar Top Performance Full time**About Us**: Top Performance is a leading automobile workshop dedicated to providing top-notch repair and maintenance services to our valued customers. We pride ourselves on our commitment to quality, customer satisfaction, and fostering a supportive work environment. **Position Overview**: We are seeking a motivated and detail-oriented **Service Advisor**...
-
Service Advisor
2 months ago
Doha, Qatar Gold Leaf Consultants Full time**Job Summary**: A Service Advisor in the automotive sector acts as the bridge between customers and the service department. They ensure that customers' vehicle issues are accurately diagnosed, explain necessary repairs or maintenance, and coordinate the service process with technicians to ensure timely and quality service. **Key Responsibilities**: -...
-
Automotive Service Advisor
2 months ago
Doha, Qatar Silverstone Automotive Workshop Full time**Asks customers to explain specific vehicle issues.**: - **Takes detailed notes about symptoms based on customer testimony.**: - **Enters customer information into system database.**: - **Inspects vehicle to further analyze the problem.**: - **Advises customer on necessary repairs and maintenance.**: - **Works with customer to formulate the best...
-
Service Advisor
5 months ago
Doha, Qatar Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Automotive Service Technician
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar IRS Tunisia Doha Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at Benson Kia of Spartanburg. As a key member of our service department, you will be responsible for diagnosing and repairing client and dealership vehicles while maintaining a positive relationship with clients who return with unsatisfactory work.Key...
-
Automotive Service Technician
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar IRS Tunisia Doha Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at Benson Kia of Spartanburg. As a key member of our service department, you will be responsible for diagnosing and repairing client and dealership vehicles while maintaining a positive relationship with clients who return with unsatisfactory work.Key...
-
Automotive Service Technician
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar IRS Tunisia Doha Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at Benson Kia of Spartanburg. As a key member of our service department, you will be responsible for diagnosing and repairing client and dealership vehicles while maintaining a positive relationship with clients who return with unsatisfactory work.Key...
-
Automotive Service Technician
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar IRS Tunisia Doha Full timeJob SummaryWe are seeking a highly skilled Automotive Service Technician to join our team at Benson Kia of Spartanburg. As a key member of our service department, you will be responsible for diagnosing and repairing client and dealership vehicles while maintaining a positive relationship with clients who return with unsatisfactory work.Key...
-
Service Advisor
5 months ago
Doha, Qatar Tesla Full timeWhat to Expect - APPLICATIONS FOR QATAR MARKET ONLY PLEASE. - At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy. - As a Service Advisor, you...
-
Supervisor
3 weeks ago
Doha, Qatar Xpress car service Full timeBody Shop Advisor A Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor. Job Brief - Providing customer service and guidance on repair processes. - Coordinating...
-
Bodyshop Service Advisor
5 months ago
Doha, Qatar Live Connections Full timeJob Title: Bodyshop Service Advisor - Employment: Full Time - Experience: 3 to 4 years (Bodyshop experience preferred) - Educational Qualification: Diploma/ university degree in relevant field **Job Description**: - Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to the Bodyshop. - Providing...
-
Automotive Service Advisors
5 months ago
Doha, Qatar IRS Tunisia Full time1. Establish rapport and trust with customers. 2. Document vehicle problems by listening to customers describe them and by asking probing questions. 3. Road-test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed (if necessary). 4. Maintain extensive contact with customers, phoning to provide estimates on...
-
Service Coordinator
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar saleh al hamad al mana co. qatar Full timeService Advisor Job DescriptionKey Responsibilities:Coordinate and schedule vehicle maintenance and repair services to ensure efficient operation of the service department.Oversee the smooth operation of the service department and maintain stringent quality standards for all service tasks.Collaborate with service technicians and parts departments to maintain...
-
Customer Service Representative
4 weeks ago
Doha, Qatar Thabt Gulf Digital Soulution Full time**Job Description: Customer Service Representative - Automotive Accessories Shop** **Position Title**: Customer Service Representative **Location**: Al Rayyan Al Ateek St, Doha **Employment Type**: Full-Time Thabt is an automotive accessories brand based in Qatar since 2009. Our products are European-made and manufactured by globally recognized brands,...
-
Learner Service Advisor
6 months ago
Doha, Qatar Insight Global Full timeJob DescriptionA client of Insight Global’s is seeking a Learner Services Advisor that provides assistance to students in their development and ongoing achievement of educational goals, providing students with academic planning services based on program requirements and support services, and promoting student success and retention through effective...
-
Learner Services Advisor
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Insight Global Full timeJob DescriptionA client of Insight Global's is seeking a Learner Services Advisor to provide academic planning services and support to students, promoting student success and retention through effective communication and service.The LSA will build and maintain rapport with students, serving as their advisor and first point of contact to ensure questions are...
-
Service Coordinator
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar saleh al hamad al mana co. qatar Full timeService Advisor Job DescriptionKey Responsibilities:Coordinate and schedule vehicle maintenance and repair services to ensure efficient operation of the service department.Oversee the smooth operation of the service department and maintain stringent quality standards for all service tasks.Collaborate with service technicians and parts departments to maintain...
-
Automotive Technician
1 week ago
Doha, Qatar Rota international Full time**Job Title**: Automotive Technician **Location**: Doha, Qatar **Company**: Rota International **Job Type**: Full-time Rota International is seeking a skilled Automotive Technician with a mechanical background to join our team in Doha, Qatar. As an Automotive Technician, you will be responsible for diagnosing, repairing, and maintaining a range of...