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IT Engineer
3 weeks ago
The role of CRM Functional Support Analyst is to support Company’s Customer Service Department and their customers with day-to-day operational queries and requirements for the **eBilling Application**, **D365 for Customer Engagement (CE)** solution.
**Minimum Qualifications**:
- Bachelor’s degree in Computer Science, Computer Engineering, or a related field
- MS Dynamics 365 certification in D365 Sales and Customer service.
**Minimum Experience**:
- 3+ years of experience in an implementation or support role in D365 for sales and customer services.
**Job-Specific Skills (Generic / Technical)**:
- Proficiency in English
- Excellent analytical thinking and problem-solving skills
- Excellent communication and inter-personal skills
- Participation in a minimum of one MS full life cycle Dynamics 365 for Sales Customer service and field service implementations projects in a role of Functional consultants
- Experience in D365 for Sales environment and release.
- Experience in Power platform.
**Desirable skills**:
- Experience with MS Dynamics 365 F&O module like Finance, SCM and Projects,.
- Experience in Power BI.
**Job Types**: Full-time, Permanent
**Salary**: QAR14,000.00 - QAR15,000.00 per month
Application Question(s):
- Do you have MS Dynamics 365 certification in D365 Sales and Customer service?
- Do you have an experience in Power BI?
- If you are selected, how soon you can join with our organization?
**Education**:
- Bachelor's (required)
**Experience**:
- IT Engineer: 3 years (required)
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