IT Engineer

The role of CRM Functional Support Analyst is to support Company’s Customer Service Department and their customers with day-to-day operational queries and requirements for the **eBilling Application**, **D365 for Customer Engagement (CE)** solution.

**Minimum Qualifications**:

- Bachelor’s degree in Computer Science, Computer Engineering, or a related field
- MS Dynamics 365 certification in D365 Sales and Customer service.

**Minimum Experience**:

- 3+ years of experience in an implementation or support role in D365 for sales and customer services.

**Job-Specific Skills (Generic / Technical)**:

- Proficiency in English
- Excellent analytical thinking and problem-solving skills
- Excellent communication and inter-personal skills
- Participation in a minimum of one MS full life cycle Dynamics 365 for Sales Customer service and field service implementations projects in a role of Functional consultants
- Experience in D365 for Sales environment and release.
- Experience in Power platform.

**Desirable skills**:

- Experience with MS Dynamics 365 F&O module like Finance, SCM and Projects,.
- Experience in Power BI.

**Job Types**: Full-time, Permanent

**Salary**: QAR14,000.00 - QAR15,000.00 per month

Application Question(s):

- Do you have MS Dynamics 365 certification in D365 Sales and Customer service?
- Do you have an experience in Power BI?
- If you are selected, how soon you can join with our organization?

**Education**:

- Bachelor's (required)

**Experience**:

- IT Engineer: 3 years (required)