Executive Housekeeper
4 days ago
**About us**
Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences center on our guests, offering an inspiring design that evokes curiosity to forward-thinking flavors that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted, and ridiculously personal. Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people’s lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ‘ridiculously personal’ experiences for each other and our guests. We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Doha, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that’s a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Our hotel is only as good as the people it employs so if you’re passionate, focused and driven, live for making every guest’s experience ‘ridiculously personal’ and creating unforgettable moments, then we invite you to join the Kimpton tribe. Located in the heart of Doha Old Town, Kimpton Al Rowda Doha will be the first Kimpton in the Middle East bringing the brand’s playful energy, infectious personality, and unique design style to this charming and vibrant area of town. Just a stone’s throw from the many favourite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.
**Your day to day**
As the Executive Housekeeper, you will report to the Room Division Manager you’ll be the person guests rely on to ensure the public areas, event spaces and guest rooms are presented immaculately. You will lead the Housekeeping team day to day and will give them the tools, resources and guidance they need to perform at their best. Support the Director of Rooms with the effective and efficient running of the housekeeping team, with direct accountability for defined processes within the department. Ensure the highest of standards to ensure guest expectation is consistently exceeded, whilst financial targets are achieved. Communicate both internally within the Housekeeping team and externally, both with the wider hotel team and immediate locale to ensure the guest experience is personalized and always exceeds expectation monitoring all VIP Stays ensuring we deliver as a true host. Ensure all team members are trained and maintaining IHG way of Clean.
**What we need from you**
Ideally, you'll have some or all of the following competencies and experience we're looking for: - Minimum of 3 years’ experience in a Housekeeping position with previous supervisory or team leader experience. - Luxury hotel experience would be an advantage. You'll be known for your exceptional guest focus and attention to detail. - Proven track record with success at coaching and training and implementation of process and audit. - Self initiative and demonstrate capability to lead a team. - Demonstrates collaboration with other departments. - Shows awareness of market trends and has the ability to implement new initiatives. - Pre-Opening experience is an advantage
**What we offer**
Job Reference: EMEAA30282
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