IT Helpdesk

We are looking for qualified IT help desk who can join our dynamic team.

**Responsibilities**:

- Aid regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
- Record/log all helpdesk inquiries and interactions.
- Perform question/problem diagnosis and provide end-user support in person, over the phone or remotely.
- Document problems and their solutions for future reference. Prepare and maintain a Frequently Asked Question (FAQ) document for users’ reference.
- Ensure high standards of confidentiality to safeguard commercially sensitive information, etc.
**Qualifications**
- Must have a Bachelor’s Degree in IT or any related field.
- Valid Qatar Driving License is a must.

**Job Types**: Full-time, Permanent

**Salary**: QAR5,000.00 - QAR6,000.00 per month

**Education**:

- Bachelor's (required)
**Experience**:

- IT Support: 1 year (required)
License/Certification:

- Qatar Driving License (required)