Female Hotel Duty Manager

5 months ago

Doha, Qatar JSACO REAL ESTATE Full time

**Responsibilities**:
The Duty Manager is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Housekeeping.
- Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Fairmont standards
- Ensure staff have their breaks, according to the number of hours worked
- Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times
- Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy
- Be fully competent in all reception and cashier duties
- Cover all shifts if required
- Cover Rooms Coordinator shifts if required
- Liaise with other Departments in regards to special guest requirements (i.e. Uniform/Guest Services, Florist, Housekeeping, In Room Dining)
- Be present at the Reception/Front Desk whenever possible
- Deal promptly and effectively with any complaints
- Meet and greet VIP guests
- Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible
- Conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems
- Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows
- Liaise with Concierge to ensure swift baggage dispatch and collection
- Follow up on late cancellations and no shows and charge when appropriate
- Inform the receptionist/cashiers of new memo’s during the handover
- Check the next day’s arrivals correspondence, confirming car-, restaurant
- and theatre-bookings. Ensure that all guest needs are dealt with satisfactory
- Coordinate with Rooms Coordinator on all room allocations, ensuring effective communication of these with Receptionists/Guest Service Agents
- Deal with room moves, and ensure seamless communication of these with the relevant departments
- Check potential room revenue for any discrepancies and do necessary corrections
- Balance the screen (room types) for next day
- Maintain amicable and co-operative working relations with all other departments
- To be responsible for identifying any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager
- Ensure enough supplies of all stationary items are in storage
- Assist the Director of Front Office and Assistant Director of Front Office in all aspects of the department and ensure service standards are followed
- Manage any emergencies on the desk and take necessary actions
- Follow up all audit points with regards to LQA, JD Powers, etc..
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
- The Duty Manager may be required to carry out other duties, directed by the Assistant Director of Front Office

**Qualifications**

**Qualifications**:

- Minimum 3 year supervisory experience in luxury hotel
- Proficient in the English and **ARABIC** (verbal & written)
- Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective
- Must be flexible in terms of working hours
- A hospitality diploma is an asset
- Knowledge of Property Management System (Opera) and Windows, MS Office Suite an asset
- Prior experience in customer service an asset
- Proven ability to handle cash effectively and accurately

**Job Type**: Contract

Pay: From QAR5,000.00 per month

  • Female Hotel Sales Executive

    5 months ago

    Doha, Qatar Cayam Hotel Full time

    Arabic speaking Female Business Development Executive required for Hotel Team. **Responsibilities** - Research and recommend prospects for new business opportunities - Setting up meetings with potential clients and listening to their wishes and concerns - Build and maintain relationships with clients and prospects - Collect and analyze information and...

  • Hotel Receptionist

    5 months ago

    Doha, Qatar Royal Heaven Hotel Full time

    We are looking for a female arabic speaking receptionist at our Royal Heaven hotel with 2 years experience in Hotel and Hospitality industry. We a competitive company and an opportunistic place for any ambitious career driven person to build her career. Must be female and Arabic national. and permanent after selection period with sponsorship...

  • Manager/supervisor

    2 days ago

    Doha, Qatar Female Beauty salon Full time

    We are hiring a female Supervisor/Manager experienced in Female Salon managing. - Computer Skills - Excellent English - Managing and Team leading - Good in Multitasking - Experienced will be an added advantage Pay: QAR2,800.00 - QAR3,500.00 per month

  • Duty Manageress

    5 months ago

    Doha, Qatar MF Spa & Beauty Placements Full time

    **HOTEL DUTY MANAGERESS** **DOHA**: - Qatar (Middle East) **Starting Date**: A.S.A.P (Visa pending) **Contract**: Open **Reports to**: HR Manager **PACKAGE POTENTIAL & BENEFITS** - **QAR 9,000 per month Cost to Company (CTC)**: - + Housing allowance - + Transportation allowance - + Mobile & Communications allowance - Visa - Government medical -...

  • Female Marketing Manager

    5 months ago

    Doha, Qatar Apt Resources Full time

    Female Marketing Manager - Arabic Speaker Our client a luxury hotel in Doha is looking to hire an experienced female Marketing Manager to use the various digital and social media and other traditional channels to generate business from the local, regional, and overseas markets. **Requirements**: - A minimum of 3 years of experience - Luxury Hotel...

  • Waitress (Female) for Hotel/ Restaurant

    2 months ago

    Doha, Qatar TALEB GROUP Full time

    The Taleb Group in Doha, Qatar is now Hiring for the below Job Position! **Job Position: Waitress (Female)** **Industry**:Hotel/Restaurant **Job Location**: Doha, Qatar **Salary**:QR. 1,000/Monthly + FOOD + Accommodation + Transportation **Application**: Pay: QAR1,000.00 per month **Experience**: - Waitress for Hotel/Restaurant: 2 years (preferred)

  • Duty Manager

    5 months ago

    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Duty Manager to work under our reputed client in Qatar. **Minimum requirements**: - At least 3 years of relevant experience - Must be 28 years old and above - Bilingual (English & Arabic) - Transferable visa with a valid QID/ NOC **Interested applicants**:forward the CV's through WhatsApp at +974 70788820. Application Question(s): - Are...

  • Duty Manager

    5 months ago

    Doha, Qatar Hilton Full time

    Duty Manager A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and...

  • Hotel Operations Manager

    2 months ago

    Doha, Baladīyat ad Dawḩah, Qatar marriott hotel Full time

    Key ResponsibilitiesAs a Night Manager at Marriott Hotel, you will be responsible for ensuring a seamless guest experience. Your duties will include:Verifying guest identity and processing check-ins, including assigning rooms and issuing room keys.Setting up accurate accounts for each guest and entering Marriott Rewards information.Securing payment prior to...

  • Hotel Operations Manager

    2 months ago

    Doha, Baladīyat ad Dawḩah, Qatar marriott hotel Full time

    Key ResponsibilitiesAs a Night Manager at Marriott Hotel, you will be responsible for ensuring a seamless guest experience. Your duties will include:Verifying guest identity and processing check-ins, including assigning rooms and issuing room keys.Setting up accurate accounts for each guest and entering Marriott Rewards information.Securing payment prior to...

  • Hotel Operations Manager

    2 months ago

    Doha, Baladīyat ad Dawḩah, Qatar marriott hotel Full time

    Key ResponsibilitiesAs a Night Manager at Marriott Hotel, you will be responsible for ensuring a seamless guest experience. Your duties will include:Verifying guest identity and processing check-ins, including assigning rooms and issuing room keys.Setting up accurate accounts for each guest and entering Marriott Rewards information.Securing payment prior to...

  • Hotel Receptionist with Ids Experience Only

    5 months ago

    Doha, Qatar strato hotel by warwick Full time

    In need for RECEPTIONIST for a HOTEL OPERATIONS "LOCAL HIRE ONLY" We are looking for enthusiastic staff to provide an excellent experience for the position. Their duties may include **greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk**....

  • Duty Manager

    7 months ago

    Doha, Qatar Hilton Full time

    Duty Manager - The Plaza Doha, LXR Hotels & Resorts A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially...

  • Duty Manager

    5 months ago

    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Front Office- Job Type- Full-time Permanent**WHO ARE WE?** **About Rosewood Doha** Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury...

  • Female SPA Therapist-for 5 Star Hotel

    5 months ago

    Doha, Qatar ASMACS QATAR Full time

    **FEMALE SPA THERAPIST-FOR 5 STAR HOTEL** **Qualifications** - locally based in Doha for immediate joining with **QID** and **NOC**: - **3 years** in **GCC** as **Spa Therapist** in luxury hotels/spa **Salary range is 3500 QR plus F.A.T** Pay: QAR3,500.00 per month Application Question(s): - what is your nationality **Experience**: - luxury...

  • Hotel Operations Manager

    2 months ago

    Doha, Baladīyat ad Dawḩah, Qatar marriott hotel Full time

    Key ResponsibilitiesAs a Night Manager at Marriott Hotel, you will be responsible for ensuring a seamless guest experience. Your duties will include:Verifying guest identity and processing check-ins, including assigning rooms and issuing room keys.Setting up accurate accounts for each guest and entering Marriott Rewards information.Securing payment prior to...

  • Duty Manager

    5 months ago

    Doha, Qatar BANYAN TREE Full time

    **Company Description** "Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Duty Manager

    2 months ago

    Doha, Qatar Millennium Plaza Doha Full time

    As a Duty Manager, your responsibilities include managing colleagues, ensuring efficient service delivery, and handling any guest concerns or issues that may arise. With a focus on maintaining high standards and a seamless guest experience, you will be a key point of contact for both guests and colleagues while maintaining a positive and well-functioning...

  • Duty Manager

    6 months ago

    Doha, Qatar Millennium Plaza Doha Full time

    As a Duty Manager at Millennium Plaza Doha, your responsibilities include managing colleagues, ensuring efficient service delivery, and handling any guest concerns or issues that may arise. With a focus on maintaining high standards and a seamless guest experience, you will be a key point of contact for both guests and colleagues while maintaining a positive...

  • Outdoor Sales Executive

    5 months ago

    Doha, Qatar Al Samaha Hotel Supplies Full time

    A Major Hotel & Restaurant Supplies Company looking for: - **Outdoor Sales Executive (Female)** With a minimum 3+ years’ experience in Outdoor Sales in Qatar. **Full package + commission **will be provided. **Requirements**: - Experience in same field or Hospitality is an advantage. - Holding a Qatari Driving License is a MUST! - Valid R.P &...