Product Manager

7 months ago

Doha, Qatar Qatar Airways Full time

About the role

Qatar Airways Holidays (QRH) are the leisure travel brand of Qatar Airways, one of the world’s leading airlines. Utilizing the extensive network of Qatar Airways, QRH work with global hotel brands, destination management companies, and bed-banks to create bespoke holiday and tour packages for multiple global markets.

QRH also work closely with internal departments such Revenue Management, QR Sponsorships, Discover Qatar, and Privilege Club among others, to promote and sell packages for global sponsored events and for holidays in ‘Destination Doha’.

As a Product Manager, you will be responsible to create and deliver the products and pricing strategy and lead the QRH products team. You will develop and maintain a product portfolio that addresses the needs of the customer base and QRH distribution channels and contribute to the department’s product-related goals and growth ambition. This is a great opportunity to take on a high-profile role in a demanding environment, with exciting opportunities to grow and succeed.

Other key responsibilities are:

- Responsible for supplier management, including performance, pricing, and service delivery.
- Manage implementation of the supplier strategy for QRH to drive income for the unit and offer a consistently superior customer experience.
- Create innovative and profitable products for specific events.
- Liaise with Marketing, Sales, E-commerce, and Operations to ensure smooth running of all products.
- Responsible for sourcing commitment from internal business units such as Revenue Management, Pricing, IT & Technology and E-commerce
- Responsible for sourcing the product portfolio, including negotiations with suppliers.
- Manage and maintain a profitable margin strategy.
- Develop the product portfolio addressing the needs of today’s discerning customer, new channels and latest trends.
- Liaise with QR Sponsorship team to oversee platform launch, product availability and other product related requirements.
- Work closely with internal and external platform technology providers to ensure availability of product at all times, handling glitches, or coordinating efforts to resolve any major technical issues.
- Establish the department or teams’ objectives, plans, procedures, and practices, and make appropriate changes as required.
- Provide leadership and guidance to the team.
- Train and develop employees to ensure succession planning.
- Support the retail and sales units by enhancing the team’s product knowledge.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
About You

We are looking for a passionate and experienced professional to join the Qatar Airways Holidays Team.
- Minimum qualification of bachelor’s degree or equivalent is essential.
- 7+ years of job-related experience
- Prior experience as Product Manager
- Supplier management experience
- Experience in curating products for multiple channels
- Experience in project management
- Travel industry experience or prior tour operator experience is a definite advantage.
- Willingness to travel to assess potential destination opportunities.
- Intermediate to advanced level of numerical skills to analyze performance.
- Has a good understanding of airline pricing.
- Negotiation skills

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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