Recreation Attendant

4 weeks ago

Doha, Qatar Anantara Full time

**Company Description**
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.
**Job Description** Pool and Beach**
- Follow all guidelines of the Recreation Department operational Sop’s and task lists as provided
- Organize, clean and maintain the entire Recreation Area and back offices,
- Carry out daily cleaning of the facility, plus weekly and monthly tasks as assigned by the Recreation Supervisor or Ass. Recreation Manager.
- Ensure that equipment is properly cleaned, stored and is secure when not in use.
- Take towels to and from the laundry ensuring an adequate operational stock is maintained at all times.
- Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Hotel and overnight cleaning
- Ensure excellent customer service and standards at all times as well as behaving in a professional manner when on and off duty
- Maintain complete knowledge and comply with all the companies and department, policies and procedures
- Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift.
- Focus attention on guests needs while remaining calm and courteous, and accommodate to all guest requests expediently and courteously
- Full understanding of the Recreation’s activities and events

**Cinema**
- Showing guest to their seats
- Selling programmers
- Re-stocking the refreshment
- Collecting litter and tidying up after a show

**Bowling**
- Assists in organizing, scheduling and overseeing guest request and handle bowling tournaments if needed
- Participates in the skilled work of stripping and re-lacquering bowling lanes.
- Keep all equipment clean and well maintained for the in-house activities.

**Teens-Kids Club**
- Keep the area always clean, tidy and safe from hazards.
- Organize games tournaments, activities, events for teens.
- Entertain and engage with the members and guests.

**Wave Pool**
- Comply with all health and safety regulations and standards for all users around the water
- Check water quality and clarity throughout shift, to ensure consistency and report any defects to appropriate department and resort supervisors
- Report all repair & maintenance requirements’ of water facilities and services
- Legibly document relevant information in logbook
- Maintain hotel’s standards, policies and procedures
- Clearly communicate with proper grammar in English to the guests’ understanding both written and spoken
- Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift
- Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction
- Ensure that equipment is properly cleaned, stored and is secure when not in use
- Assist the Towel Attendants as necessary
- Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Sports Club or Hotel and overnight cleaning

**Services**
- Provide amenities services to Clubs and Hotels guests, as outlined in SOP or as directed by supervisor
- Ensure that the amenities are always available for our guests

**Other Duties**
- Perform all tasks as detailed in daily task list and check list
- Full understanding of the Recreation Facilities and activities.
- Maintain cleanliness and tidiness of work area of all times
- Participate in work related project team.
- Develop and maintain a strong working environment with the other departments.
- To have a complete knowledge of the products and services offered by the hotel, and in particular all the sports and leisure activities and equipment in the hotel.
- Ensure proper accounting procedures are followed when collecting of charging fees for Recreation
- Be prepared to assume other Recreation duties or responsibilities as requested by management.
- Drive revenues for the department.

**Additional Information**
With 2-5 years of experience in the same field in hotel industry
With pleasing personality and a well focused individual
Able to handle pressure at work and capability to multi-task
With excellent English communication skills (o

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