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Cafeteria Supervisor

4 months ago

Doha, Qatar Hilton Full time

A Cafeteria Supervisor is responsible for managing the Team Member Restaurant operations to deliver an excellent Team Member experience while training staff and working within budgeted guidelines.

**What will I be doing?**

A Cafeteria Supervisor will also be required to operate the Team Member Restaurant, and manage, train, & develop team members and work within budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Manage the Team Member Restaurant operation, reporting to the Team Member Restaurant Manager
- Maintain exceptional levels of customer service
- Manage, train and develop the Restaurant team
- Manage Team Member concerns and queries in a timely, polite and efficient manner
- Support the budgeted guidelines in relation to Food and Payroll
- Accountable for monthly stock takes
- Follow the departmental targets and objectives, work schedules, budgets, and policies and procedures
- Receive feedback on Team Member satisfaction levels with a focus on continuous improvement, reporting to the TM Restaurant Manager
- Be environmentally aware and follow heart of house requirements as per Hilton standards
- Organize together with the HR Department, special events and activities at the Team Member Restaurant
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation

**What are we looking for?**

A Cafeteria Supervisor serving Hilton brands is always working on behalf of our Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Supervisory Food and Beverage experience
- Able to meet operational and financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in hotel industry
- Previous experience in supervising and/or delegation
- Willingness to develop team members and self
- Degree in relevant area
- Passion for delivering exceptional levels of guest service

**What will it be like to work for Hilton?**

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our
**Go Hilton Team Member Travel**
discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton