Commercial Business Intelligence Manager

3 days ago


Doha, Qatar Qatar Airways Full time

An exciting opportunity to join the Qatar Airways Outstations Team. This role will be based in Doha overseeing the CBI activities for the assigned market. In this role you are responsible for the delivery and steering of the Regional Revenue Strategy with focus on a specific demand segment and sub-segments. Leads a team of analysts responsible for locally driving Revenue performance within specific demand segments, focusing on structural and tactical initiatives encompassing fare products, incentive programs and tactics. Drives focus on key areas of performance improvement/opportunity by communicating with local Sales and Marketing teams, providing analytical insights on performance and trends. Responsible for maintaining integrity of the overarching CBI Revenue Strategy and articulating it within the area of responsibility.

The major accountabilities of the role are
- Manage a segment worth ~$500m in revenue.
- Work with CBI leadership to devise the annual strategy for the segment and region.
- Act as a consultant and take strategic targets and translate into project scopes to deliver improved commercial efficiency, reduce cost and increase revenue.
- Prioritize all tasks through a big & fast matrix and allocate accordingly to analysts.
- Build and sustain a best practices approach to campaign design and product development by communicating successful practices to other regions, supporting organization of best practice events across regions and adopting outcomes such best practice workshops for the region.
- Structure and execute larger scale commercial projects, managing CBI analysts and large sets of stakeholders.
- Proactively identify and exploit revenue generation opportunities within the region and the beyond network
- Provide regular feedback to internal stakeholders on performance trends and improvement opportunities pertaining to segmentation/products, incentive programs and tactics.
- Monitoring of the latest data management and digital analytics trends which can be adopted by Qatar Airways for more effective commercial operations.
- Implementation of structural fare products and incentive programs to drive incremental revenue performance whist building cost efficiencies within the segment(s) of responsibility, across all relevant distribution channels.
- Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
- To be committed and contribute to the National talent development, by coaching them, preparing them for a career with boundless potential. Leading to the program’s continued growth and success.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
You should have at least a Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience

It is highly beneficial if you have worked in a large multi-cultural environment at a senior level with experience in Commercial Business Intelligence.

It is preferred if you have experience in
- Managing (processing and analyzing) voluminous data
- Deriving insights from data and submitting actionable recommendations to management
- Setting in preparing and giving presentation on business performance to middle and senior management.
- Leading & Developing a team

**About Qatar Airways Group**:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.



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