Waiter/ Cashier
14 hours ago
To prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- To escort guest to their table, present menus and attend enquiries about menu, making recommendations upon request, inform daily specials.
- To take orders, generate KOT, memorize orders, and enter orders into computers for transmittal to kitchen staff.
- To explain how various menu items are prepared, describing ingredients and cooking methods.
- To serve food and/or beverages to customers; prepare and serve specialty dishes at tables as required.
- To check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- To remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Verify if the bills are generated correctly, present bills to guest, receive payment by cash, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change to guest.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Keep periodic check of balance of amounts and numbers of transactions.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Attend to guest complaints, provide solution and inform Duty Manager about the guest concerns.
- Calculate total payments received during a time period, and reconcile this with total sales.
- You may be assigned as a promoter if needed during requirement.
- In absence of supervisor, you will be responsible for floor activities.
- Offer customers carry-out service at the completion of transactions.
- To clean tables and/or counters after customers have finished dining.
- To stock service areas with supplies such as tableware, and linens.
- To fill salt, pepper, sugar, cream, condiment, and napkin containers.
- To ensure that requirements related to Food Safety (ISO 22000:2018), Quality Management (9001:2015) and HSE (ISO 14001:2015 & ISO 45001:2018) are implemented and maintained within the department.
- All documents/records related to Food Safety & HSE (where applicable) shall be kept up to date.
- Food safety/HSE Policy and objectives, as applicable to the department, to be followed and updated.
- To carry-out all other duties & responsibilities assigned by immediate supervisor and Manager in accordance with Company’s Policies & Procedures and any applicable state and Qatar Laws.
COVID-19 considerations:
Adhere safety measures at all times.
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