Field Services Specialist

3 weeks ago

Doha, Qatar GE Power Portfolio Full time

**Roles and Responsibilities**:

- Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
- Respond to requests for emergency repairs and services to troublesome equipment
- Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
- Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
- Maintain knowledge of applicable product line warranties and accomplish effective warranty administration
- Plan, prepare and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization
- Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
- Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary
- Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
- Maintain knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
- Prepare timely and accurate technical reports for customer records and a reference for future outages

**Required Qualifications**:

- Bachelor’s Degree in Electrical Engineering from an accredited university
- Minimum of 5 years of field engineering experience
- Ability to work effectively with minimum supervision
- Strong customer service mindset
- Prior field engineering experience
- Strong organizational skills
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Prior experience with GE, Siemens, ABB and Allen Bradley equipment

**Desired Characteristics**:

- Ability and willingness to travel approximately 75% of the time, as required
- Ability and willingness to possess and maintain a valid driver’s license
- Ability and willingness to work remotely; as required

**Additional Information**:
**Relocation Assistance Provided**:Yes

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