Managed Services Quality Control Consultant

7 months ago


Doha, Qatar Novel Overseas Corporation Full time

Experience : 2 - 5 Years

**Description**:

- Demonstrated experience in the ISO 20000 and ISO 9000
- Practical experience of ITSM tools and platforms.
- Prior experience in generating and analyzing quality control reports.
- Familiarity with the deployment process and its impact on service quality.
- Demonstrated experience in conducting process capability optimization utilizing the six-sigma DMAIC methodology.
- Demonstrated experience in conducting business process engineering/reengineering.
- Previous experience working with cross-functional teams in IT service delivery, and managed services operation team.



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