Service Attendant/waiter/waitress
7 months ago
**Overview**:
Responsible for taking orders and serving food and beverages to guests, checking on customers to ensure customer satisfaction and quality of service.
The position will include key responsibilities such as:
- Follow all company polices outlined in the Employee Handbook and General Policies and Procedures
- Greeting customers when they enter and giving them menus when seated
- Taking orders from customers and coordinating it to the kitchen
- Serving customers their food and making sure they are happy with the food
- Taking delivery orders on the phone when necessary
- Selling wholefood products and providing information to customers on the benefits of these products
- Cleaning tables and general front of house area
- Cash handling - giving invoices and change to customers
- Implementing a high level of customer service at all times
- Actively upselling menu items and wholesale products
- Attending training sessions and workshops on vegan and raw food when necessary and have full knowledge of
all menu dishes to be able to inform to customers
- Managing the Point of Sale (POS).
- Collecting payments by accepting cash, check, or charge payments from customers; making change for cash
customers.
- Verifying credit acceptance
- Issuing receipts and refunds
- Redeeming and monitoring vouchers and loyalty card
- Balancing cash drawer by counting cash at the beginning and end work shift
- Balancing cash/credit sales against the POS report
- To represent the company ethos and vision at all times
Application Question(s):
- What is your notice period?
- What is your salary expectation?
**Education**:
- Diploma (preferred)
**Experience**:
- Waiter/Waitress: 2 years (preferred)
- Cashier: 2 years (preferred)
License/Certification:
- QID (preferred)
- Food Handling Certificate (preferred)
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