Quality Manager
6 days ago
Job Number 22140689
Job Category Procurement, Purchasing, and Quality Assurance
Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.
CANDIDATE PROFILE
Education and Experience
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Quality Assurance Goals
- Coaches managers on adopting the Total Quality Management leadership style.
- Conducts monthly audit to ensure compliance with company and brand standards
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Directs property quality efforts to address critical customer requirements.
- Assists with regional and/or company-wide implementation of company best practices.
- Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
Managing Quality Tools
- Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.
- Uses data collection methods to compile, display, track, and analyze defect trends.
- Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
- Analyzes issues and identifies trends.
Managing the Guest Experience
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Models service behaviors that meet or exceed guest expectations.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
-
Quality Manager
7 days ago
Doha, Qatar GULF TECHNICAL SERVICES(G.T.S) Full time1**Job Title**: Quality Manager **Job Summary**: The Quality Manager will lead quality assurance efforts to ensure products and services meet customer expectations. Responsibilities include implementing quality management systems, driving continuous improvement, and fostering a culture of excellence across the organization. **Key Responsibilities**: -...
-
Quality Manager
2 weeks ago
Doha, Qatar Alutec - Aluminum Technology and Auxiliary Industries WLL Full timeSUMMARY The Quality Manager provides leadership and management for the quality function and sustains the quality philosophy and lean culture for the company at the group level.The role requires a highly organised, proactive, and enthusiastic individual with high attention to detail and extensive quality systems experience. You will be responsible for working...
-
Quality Manager
6 days ago
Doha, Qatar ITALCONSULT Full time_Shall be responsible for overseeing the implementation and operation of the Projects' Quality Plans at all levels. _ - _Shall ensure proper coordination with all Quality Management staff to ensure consistency of Quality Management performance as per best international practices. _ - _Provide monthly updates for Quality performance & improvements for every...
-
Quality Manager
6 days ago
Doha, Qatar Vistas Global Full timeThe Quality Manager provides leadership and management for the quality function and sustains the quality philosophy and lean culture for the company at the group level. **Responsibilities**: - Ensure that all products produced are fit for purpose, are consistent and meets both internal and external customer requirements. - Maintain the organization's...
-
Quality Manager
4 weeks ago
Doha, Qatar Marriott International, Inc Full time**Additional Information** **Job Number**25035089 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The position is responsible for implementing quality...
-
Quality Manager
1 week ago
Doha, Qatar Aida holding Full timePlanning, direction and oversight of ongoing Quality Management (QM) activities to ensure optimal clinical service and financial outcomes; and integration with medical staff activities across the assigned facility. 1. Ensures Quality Management and Measurement initiatives are met. 2. Ensures implementation of Risk Management initiatives. 3. Ensures...
-
Quality Manager
2 weeks ago
Doha, Qatar KEO International Consultants Full timeOverview: KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration - through conceptualization - to realization of planning, design or project delivery in the built and natural environments. For over 57 years we’ve led with vision, contributing to many of the...
-
Quality Manager
2 weeks ago
Doha, Qatar KEO International Consultants Full timeOverview: KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration - through conceptualization - to realization of planning, design, or project delivery in the built and natural environments. For over 57 years we have led with vision, contributing to many of the...
-
Quality Assurance manager Quality System
1 week ago
Doha, Qatar Qatar Airways Full timeAbout the role We are recruiting for Manager Quality System to be based in Doha, Qatar. Manager Quality System is responsible for the functional operation of assigned areas / processes within quality assurance as directed by senior management. Operate independent quality and safety systems as part of a functional management team for monitoring the safety,...
-
Quality Assurance Manager
2 weeks ago
Doha, Qatar Parsons Full time**Quality Assurance Manager** **Qatar** Parsons is looking for an amazingly talented **Quality Assurance Manager **to join our team! **What You'll Be Doing**: - The Quality Assurance Manager provides leadership to quality professionals and the development and implementation of Quality systems, procedures, and related quality activities. Regularly...
-
Quality Management Expert
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Brunel Full timeBrunel is looking for an exceptional Quality Management Expert to lead our QA/QC efforts. As a key member of the Major Project Division, you will be responsible for establishing and maintaining a robust quality management system, ensuring compliance with all relevant regulations and procedures, and promoting a culture of excellence within the...
-
Quality Assurance Manager
12 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Client of Brunel Full timeJob DescriptionRole Summary:This Senior QA Professional will lead the implementation of quality management systems, provide quality planning input for projects, and monitor system effectiveness. They will also prepare and execute internal and external audit schedules, including stewardship of audit findings to resolution and closure.Key...
-
Print Quality Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Eagle Group Full timeJob Summary:We are seeking a skilled Print Quality Manager to join our team at Eagle Group in Doha, Qatar. The successful candidate will be responsible for managing quality control activities, inspecting printed materials, and maintaining quality management standards.This is a full-time on-site role that requires strong leadership skills, attention to...
-
Safety and Quality Manager
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob SummaryWe are seeking a skilled Safety and Quality Manager to join our team. In this role, you will be responsible for developing and implementing quality management systems to ensure compliance with regulatory requirements.Key ResponsibilitiesDevelop and implement quality management systems to ensure compliance with regulatory requirements.Conduct...
-
Healthcare Quality Manager
12 hours ago
Doha, Baladīyat ad Dawḩah, Qatar International SOS Government Medical Services Full timeWe are seeking a highly skilled Healthcare Quality Manager to join our team at International SOS Government Medical Services. In this role, you will be responsible for coordinating, implementing, and evaluating quality improvement initiatives throughout the organization. Your strong background in quality improvement and/or management, preferably in a...
-
Quality Assurance and Quality Control Manager
2 weeks ago
Doha, Qatar Strategic Energy Trading and Contracting WLL Full timeJob Hiring. Urgent! Quality Assurance and Quality Control Manager (Preferably from Geology / Hydro geology / Ground Water Analyst) **Job Type**: Full-Time/ Permanent Number of Vacancies : 3 (1 for Manager with Minimum of 10 plus years of experience. 2 Team member with minimum of 5 years of Experience) Language: English and Arabic is a MUST **Salary**:...
-
Quality Control Manager
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeResponsibilities and ExpectationsThe Quality Engineer will be expected to:Prioritize Quality Performance Improvement: Utilize data analysis to identify areas of improvement and prioritize accordingly.Implement Continuous Improvement Methodologies: Investigate non-conformances, determine root cause, and drive corrective actions to closure.Analyze Large...
-
Laboratory Quality Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar KinTec Recruitment Ltd Full timeJob Description:The Laboratory Quality Specialist will be responsible for ensuring the laboratory meets ISO 17025 accreditation standards. This role involves establishing, coordinating, and administering laboratory quality assurance activities.Key Responsibilities:Quality Management System Implementation: Develop, implement, and maintain the laboratory's...
-
Quality Management Professional
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout QLM InsuranceAs the largest health insurance company in Qatar, we prioritize delivering exceptional service and value to our customers. Our comprehensive range of health insurance programs caters to diverse needs and preferences.Job DescriptionThis is an exciting opportunity for a Quality Assurance Quality Control professional to work with our team in...
-
Quality Assurance Manager
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob Description">We are looking for a highly skilled Quality Supervisor to join our team in Doha, Qatar. As a key member of our quality team, you will be responsible for implementing and maintaining our quality management system, ensuring that all products meet the required standards of quality and safety.">Key Responsibilities:">">Conduct regular audits to...