Receptionist

5 months ago


Doha, Qatar Al Abdulghani Motors Full time

**Summary**:
**Key Responsibilities**:

- Greet and welcome guests as soon as they arrive at the department, ensuring a positive first impression.
- Answer, screen, and forward incoming phone calls, providing accurate information and taking messages as required.
- Assist customers by answering questions related to pre-owned vehicles, services offered, and appointment scheduling.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Perform administrative duties such as filing, photocopying, transcribing, and faxing.
- Handle customer complaints and concerns, directing them to the appropriate staff for resolution.
- Keep the reception area tidy and presentable, with all necessary materials (e.g., pens, forms, and brochures).
- Update calendars and schedule meetings/appointments for the sales team, if required.
- Process transactions and handle financial information with confidentiality.
- Collaborate with the sales team to identify customer needs and support sales activities.
- Contribute to team effort by accomplishing related results as needed.

**Qualifications**:

- High school diploma or equivalent; further education in administration or relevant field is a plus.
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite and familiarity with office equipment (e.g., printers, fax machines).
- Excellent communication and interpersonal skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills with the ability to multitask.
- Strong attention to detail and problem-solving skills.
- Customer service attitude with the ability to handle stressful situations.
- A passion for automobiles and knowledge of vehicle types, models, and brands is a plus.

**Salary**: QAR5,000.00 - QAR6,000.00 per month

**Experience**:

- Reception: 3 years (required)

**Language**:

- Arabic (required)


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