Waiter/cashier

**Waiter**:

- Greet customers as they enter and give them the menu when seated
- Take orders from customers and deliver them to the kitchen
- Serve customers their food and make sure they are satisfied with the service
- Take delivery orders on the phone when necessary
- Sell products and provide information to customers on the benefits of these products
- Clean tables and general front of house area
- Cash handling - give invoices and change to customers
- Implement a high level of customer service at all times
- Actively upsell menu items and wholesale products
- Attend training sessions and workshops when necessary and have full knowledge of all menu dishes to be able to inform the customers.

**Cashier**:

- Manage the Point of Sale (POS).
- Collect payments by accepting cash, check, or charge payments from customers; make change for cash customers.
- Verify credit acceptance.
- Issue receipt and refunds.
- Redeem and monitor vouchers and loyalty card.
- Balance cash drawer by counting cash at the beginning and end-of-work shift.
- Balance cash/credit sales against the POS report.
- Resolve customer complaints, guide them and provide relevant information.
- Keep records of transactions.
- Greet customers when entering or leaving establishments.
- Provide pricing information by answering questions.
- Maintain clean and tidy checkout areas.

Ability to commute/relocate:

- Qatar: Reliably commute or planning to relocate before starting work (required)