Benefits Counselor

2 days ago

Doha, Qatar Northwestern University Full time

The Benefits Counselor is responsible for managing the administration or orientation, benefits, and repatriation for all personnel affiliated with Northwestern University in Qatar.

**Specific Responsibilities**:

- Manage and assist all employees with all Benefits. Liaison between Northwestern University Evanston Benefits Department and NU-Q campus employees for benefits implementation and information dissemination. Mediate between benefits providers and employees’ benefits-related questions. Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation and personnel policies.
- Back up to Assistant Director for Qatar Payroll and Bi-weekly Payroll
- Manage all of the pre-employment or post-arrival orientation of new hires. On-boarding and Off-boarding departmental management. Facilitate the new employee’s entry into the organization, as well as provide general information.
- Designer and webmaster of NU-Q intranet (SharePoint) for HR Department. Prepare HR user friendly processes for employees and publish on HR SharePoint including building extensive document library.
- Instruct and assist employees on FASIS and KRONOS. Prepare step by step guides for Internal and External Processes.
- Maintain an accurate and up to date orientation guide and work on continuously improving current orientation practices.
- Manage PwC scheduling and liaise with PwC and employees.
- Oversee and assist in the placement of employee’s children in private schools. Point person for schools until employee arrives in country.
- Represents NU-Q at various meetings and events and other duties as assigned
**Minimum Qualifications**:

- Bachelor’s degree or equivalent combination of training and experience
- Three or more years of related experience
- Extensive knowledge of US and Qatari culture and benefits
**Minimum Competencies: (Skills, knowledge, and abilities.)**
- Excellent verbal and written communication skills;
- Organizational and planning skills, including ability to prioritize work, handle multiple tasks simultaneously, set goals and enforce deadlines, while maintaining flexibility to reassess and prioritize goals;
- Ability to function competently in a team environment;
- Ability to take initiative, reasoning and problem solving skills;
- Ability to interact effectively with NU-Q campus communities including Qatar Foundation and external customers in a multi-cultural setting.
**Preferred Qualifications**:

- Master’s degree or equivalent combination of training and experience
- Orientation and benefit experience in an expatriate business setting
- International expatriate experience
- Existing State of Qatar resident
**Preferred Competencies: (Skills, knowledge, and abilities)**
- Working knowledge of medical facilities and insurance practices in Doha

**Benefits**:
Work-Life and Wellness**:
Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.
Professional Growth & Development**:

- The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today._

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