Reservation Agent

3 weeks ago

Qatar Crowne Plaza Hotels & Resorts Full time

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha - The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.

**Your day-to-day**:

- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Provides a friendly and personal welcome for guests
- Ensures that administrative procedures never take priority over guest relations
- Makes every effort to meet guests' needs to conclude a sale
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards

**What we need from you**:

- Ideally with a relevant degree or diploma in Hospitality or Tourism management
- Work experience in either Reservation or Front Office will be beneficial
- Knowledge of reservation and distribution tools
- Good English communication and interpersonal skills are a must
- Schedule flexibility is necessary and the ability to multi-task

**What you can expect from us**:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life - including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our wellbeing.

  • Reservations Agent

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Job Number** 23147524 **Job Category** Reservations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservations Sales Agent

    2 weeks ago

    Qatar Wyndham Hotels & Resorts Full time

    Wyndham Hotels and Resorts is now seeking a Reservatio Agent to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.Job Summary:The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Wyndham...

  • Reservation Sales Agent

    3 weeks ago

    Qatar SPHC Full time

    **Join our extraordinary world!** **Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.** With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a Reservations Sales Agent with luxury and lifestyle brand hotel experiences to...

  • Assistant Reservations Manager

    1 month ago

    Qatar voco Full time

    Promote the Hotel’s products and services. Maintain a high level of product and service knowledge about voco Doha West Bay Suites Oversee and control daily tasks when on duty. Supervise all agents and develop them in order to handle reservation tasks properly. Records all reservations neatly and accurately on prescribed forms. Sell voco Doha West Bay...

  • Assistant Reservations Manager

    3 weeks ago

    Qatar Talent Pal Full time

    Promote the Hotel’s products and services. Maintain a high level of product and service knowledge about voco Doha West Bay Suites Oversee and control daily tasks when on duty. Supervise all agents and develop them in order to handle reservation tasks properly. Records all reservations neatly and accurately on prescribed forms. Sell the voco Doha West...

  • Reservation Agent

    2 weeks ago

    Qatar Crowne Plaza Hotels & Resorts Full time

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting...

  • Reservation Agent

    3 weeks ago

    Qatar Wyndham Hotels & Resorts Full time

    Wyndham Hotels and Resorts is now seeking a Reservation Agent (Arabic Speaker) to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar. **Job Summary**: This position is responsible for serving as a liaison between the hotel and various contracted parties (i.e., airlines, wholesalers, etc.) in order to coordinate the hotel’s large - and...

  • Reservations Agent

    3 weeks ago

    Qatar Crowne Plaza Hotels & Resorts Full time

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting...

  • Guest Service Agent

    2 months ago

    Qatar voco Full time

    Be fully conversant with all hotel facilities and services. - To process check-in and check-out according to the hotel policies and procedures. - To complete the guest’s registration form and ensure all details are accurately captured. - Act on flags and special requests. - Membership Enrolment to offered at any point of contact for non-member Guest. -...

  • Guest Service Agent

    2 weeks ago

    Qatar voco Full time

    Be fully conversant with all hotel facilities and services. To process checkin and checkout according to the hotel policies and procedures. To complete the guest's registration form and ensure all details are accurately captured. Act on flags and special requests. Membership Enrolment to offered at any point of contact for nonmember Guest. Ensure all guest...

  • Linguist Oconus

    4 weeks ago

    Qatar Olgoonik Full time

    **Olgoonik is an Equal Opportunity Employer - EEO, including disability/vets**: Olgoonik is a strong family of professional contracting companies established to create benefits for our Alaska Native shareholders and fueled by the belief that to do so our operations must remain of the highest quality, our employees qualified and principled, and our commitment...