Assistant Manager

2 weeks ago

Doha, Qatar InterContinental Full time

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, ensure a memorable stay.

**What’s the job?**

As** Assistant Manager - Banquet Operations**, you are responsible for the smooth running of whole banquet operations and to support the Food & Beverage Management on the floor in the day to day operation. Your role is to strive for the highest level of customer satisfaction and quality service while meeting / exceeding financial goals. **Promote the desired work culture by living the 5 winning ways value - **_Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together. _**

**Your day-to-day**
- Assist in establishing and achieving banquet’s department annual budget forecast and exercise a constant control of the operation cost
- Conduct regular training sessions with the assigned team in line with the departmental SOP’s
- Ensure the timely set up of all Banquets’ venues according to the service settings and as outlined in the function sheets
- Coordinate all menu proposals presentations and buffet set-ups with the Executive Chef
- Enforce control procedures for all outgoing and returning operating equipment
- Prepare duty schedules, ensuring efficient workforce at all time
- Ensure that grooming standards are followed by all employees on a daily basis
- Delegate all logistic supports e.g. contracted outside work force, contracted food and beverage supplies, operating / sound equipment, transport, etc.

**How do I deliver this?**

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

**True Attitude**: being caring, wanting to make a positive difference, and building genuine connections with guests

**True Confidence**: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

**True Listening**: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

**True Responsiveness**: is about providing guests with what they need, and doing so in a timely and caring manner

What we need from you

What we offer

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