Client Care Professional
1 week ago
We are seeking an experienced Real Estate Support Specialist to join our team at Levante Holding. In this role, you will be responsible for providing exceptional customer service to our clients, assisting with the buying, selling, or renting process, and maintaining accurate client records.
Responsibilities:
- Client Interaction: Serve as the primary point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
- Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
- Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
- Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
Qualifications:
- High school diploma or equivalent; degree in business or related field is a plus.
- Proven experience in customer service, preferably in real estate or a related industry.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and familiarity with CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of the local real estate market is a plus.
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