System Infrastructure Specialist
2 days ago
This System Infrastructure Specialist will be responsible for ensuring the efficient operation, security, and enhancement of our platform components.
- Primary Responsibilities:
- Oversee the configuration, upgrade, and security of our platform components to ensure optimal performance and security.
- Plan and implement platform upgrades to enhance functionality and security.
- Act as the primary point of contact for vendor management, addressing any escalations that may arise.
- Monitor systems and address security or usability concerns in a timely manner.
- Provide technical support and resolve help desk requests related to our platforms.
- Manage privileged accounts and oversee user/service accounts according to security protocols.
- Coordinate system backups and recovery procedures with backup administrators.
- Maintain platform security in line with Ministry of Finance (MoF) security guidelines.
- Regularly review operational and security logs to ensure platform integrity.
Qualifications & Skills:
- Bachelor's degree in Computer Science, Engineering, IT, or a related field.
- A minimum of 05 years of experience in system administration.
- Hands-on experience with SharePoint, K2, and Murasalat platforms (experience with Corporate and Convene is a plus).
- Advanced knowledge of system vulnerabilities and security issues.
- Ability to respond to help desk requests after hours when required.
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