Tech Support Specialist

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Job Description:

The Document Coordinator will be responsible for managing all records of technical documentation and control within our project information system. This includes maintaining accurate and up-to-date records, updating and managing multi-discipline documents, and providing administrative support to the EPRS Club Enhancement Project Division Manager and PMT.

Main Responsibilities:

  • Documentation Management: The Document Coordinator will be responsible for maintaining accurate and up-to-date records of technical documentation, ensuring compliance with company policies and procedures.
  • Update Control: The Document Coordinator will be responsible for updating and managing multi-discipline documents within our Document Management Systems.
  • Administrative Support: The Document Coordinator will provide administrative support to the EPRS Club Enhancement Project Division Manager and PMT, including time management, staff supervision, internal and external correspondence, and clerical responsibilities during the tendering and execution phase of the project.

Primary Accountabilities:

  • Adherence to Company Policy: The Document Coordinator will ensure proper adherence to Company Policy and Procedure concerning management archiving and retention of company documents records and data.
  • Correspondence Service: The Document Coordinator will provide a complete correspondence service for the EPRS Club Enhancement Project Division Manager and PMT Leads, routing correspondence as necessary and typing/drafting replies where appropriate.
  • Data Retrieval and Update: The Document Coordinator will organize and retrieve data from SAP, Access, and other data files, update records accordingly in SAP and/or other corporate systems.
  • Time Management: The Document Coordinator will provide a time management diary and ensure the EPRS Club Enhancement Project Division Manager is fully prepared for scheduled meetings.
  • Documentation Preparation: The Document Coordinator will prepare memos/communication, including workflows and any other documentation as directed by the EPRS Club Enhancement Project Division Manager and PMT Leads.
  • Coordination and Communication: The Document Coordinator will coordinate with Contractors' counterparts for communication to organize meetings and site visits.
  • Maintenance of Records: The Document Coordinator will maintain records/files, replenish stationary, and arrange servicing of office equipment.
  • Travel Arrangements: The Document Coordinator will make travel arrangements in a time-effective way, including complex itineraries/venues, ensuring the most effective use of the EPRS Club Enhancement Project Division Manager's time.
  • Training Administration: The Document Coordinator will coordinate and administer any Contractor-provided training to Company PMT personnel.
  • Reporting Assistance: The Document Coordinator will provide assistance to the PMT Leads in the preparation of any ad hoc reports and management information to satisfy internal and external requirements.
  • Liaison and Coordination: The Document Coordinator will liaison with the providers of information at all levels of the Project organization to ensure timely provision of the information required to fulfill the overall Project reporting objectives.
  • Meeting Minutes: The Document Coordinator will prepare minutes of Project Management meetings as required.
  • Graphics Services: The Document Coordinator will coordinate provision of Graphics Services for management reports and presentations.
  • Presentation Material: The Document Coordinator will supervise, liaise, and coordinate with various Project personnel to prepare material for management presentations.

Experience and Qualifications:

  • Education and Experience: The successful candidate will have a minimum of Secondary school (12 years) and vocational training for secretaries plus 8 years' experience in a similar position with a recognized corporation.
  • Language Skills: The successful candidate will have a good command of written and spoken English.
  • Technical Skills: The successful candidate will have advanced keyboard and PC skills, including Microsoft Office Applications (Word, Excel & PowerPoint), familiarity with SAP usage and entries.
  • Communication and Organizational Skills: The successful candidate will be able to prepare good standard reports and presentations in the English language, sound communication, planning, and organizational skills.
  • Independence and Proactivity: The successful candidate will be able to handle work independently and proactively.

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