Dynamics 365 Implementation Specialist

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Madre Me Full time

Madre Me is a leading organization in the industry, and we are seeking a highly skilled Dynamics 365 Implementation Specialist to join our team.

About the Role

This is an exciting opportunity for a seasoned professional to lead the implementation of Microsoft Dynamics 365 projects. As a Dynamics 365 Implementation Specialist, you will be responsible for designing and implementing Business Units and Security Roles, configuring Users and Teams, and creating and configuring custom entities. You will also design, create, and configure relationships between entities, generate OOB Reports and SSRS Reports, and create and configure Views, Charts, Forms, Dashboards for both system and custom entities.

Additionally, you will create and implement custom workflows, plugins, actions, and implement Field Security and Access Team Templates. You will also provide technical input in creating specifications when customizations or extensions to Dynamics 365 are needed, support the migration of customer data sources, and provide support and expertise on development technologies and environments.

Requirements
  • A minimum of 5+ years of proven experience in Microsoft Dynamics CRM projects is required.
  • You must perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM.
  • A thorough understanding of Dynamics 365 Sales & Manage Core sales entities is essential.
  • Good understanding of Dynamics 365 Field Service & related processes.
  • Good understanding of Dynamics 365 Customer Service & related processes.
  • Good understanding of Power Platform.
  • Understanding of Power Virtual Agents.
  • Understanding of Dynamics 365 Customer Insights, Sales Insights, and Customer Service Insights.
  • Knowledge in Integrating Dynamics 365/Power Apps with other apps and services.


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