Hotel Hospitality Expert

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotels Full time

Welcome to the world of Rotana Hotels, where every guest experience is carefully crafted to exceed their expectations. As a Hotel Hospitality Expert, you will be instrumental in creating unforgettable moments for our guests.

The core responsibilities of this position include:

  1. Providing exceptional service to every guest, from initial greeting to departure.
  2. Ensuring seamless transitions between shifts, guaranteeing that every guest receives the highest level of service.
  3. Efficiently managing guest car keys, guaranteeing prompt delivery within 10 minutes of request.
  4. Addressing any guest complaints or concerns promptly and professionally, resolving issues to their satisfaction.
  5. Maintaining a comprehensive understanding of our hotel's services, facilities, and amenities.
  6. Fostering positive relationships with colleagues and guests alike, promoting a culture of excellence and respect.

This role demands a dedicated individual who is knowledgeable, organized, and possesses strong interpersonal skills. If you're passionate about delivering world-class service and contributing to a winning team, we invite you to explore this exciting opportunity.


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