Hospitality Professional
6 days ago
About IHG Hotels & Resorts
We are the world's largest family of luxury hotels, driven by a passion for delivering exceptional guest experiences. Our commitment to True Hospitality guides every aspect of our business, from the warm welcome guests receive upon arrival to the personalized service they enjoy throughout their stay.
Our hotel in Doha is a stunning example of our brand's dedication to excellence. Located in the exclusive West Bay area, it offers breathtaking views of the city and sea. With its award-winning restaurants, state-of-the-art meeting venues, and top-notch amenities, this property is the perfect destination for discerning travelers.
As a Food and Beverage Team Member at IHG Hotels & Resorts, you will play a vital role in delivering unforgettable dining experiences to our guests. Your primary responsibility will be to provide professional service, ensuring that every meal is a memorable occasion.
Your Key Responsibilities
- Ensure that all food and beverage services meet the highest standards of quality and presentation.
- Greet and seat customers, providing them with a warm and welcoming atmosphere.
- Acquire in-depth knowledge of our menu offerings to provide expert advice and recommendations to guests.
- Maintain a high level of hygiene and cleanliness standards in the outlet, adhering to company protocols.
- Practice excellent customer relations skills, addressing any concerns or complaints promptly and professionally.
- Work collaboratively with colleagues to achieve seamless service delivery.
Why Work with Us?
We genuinely care about people and show this through our promise of True Hospitality. It's what connects every colleague across our global network.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner.
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