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Guest Experience Ambassador

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotels Full time

We are seeking talented and ambitious individuals to join our Rotana Hotels team as Sales Executives.

About the Team

The Sales Executive role is part of a dynamic team that is responsible for driving revenue growth and delivering exceptional guest experiences.

  • Maintain a high level of exposure for the hotel through direct sales efforts.
  • Ensure complete coverage of own portfolio, covering all levels of accounts' managerial and departmental executives for comprehensive client servicing, achieving targets, and maximum productivity.
  • Implement and execute all sales objectives and action plans to reach and exceed set targets.
  • Solicit and serve transient and group business and meetings.
  • Adhere to selling strategies during negotiations and maximize upselling opportunities whenever possible.
  • Maintain comprehensive knowledge of properties' unique selling points, features, amenities, services, and policies.
  • Develop corporate offer letters and yearly contracts, and other required business correspondence.
  • Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone, and/or direct mail.
Benefits

Rotana Hotels offers a range of benefits to its employees, including:

  1. A competitive salary and benefits package.
  2. Ongoing training and development opportunities.
  3. A collaborative and dynamic work environment.
  4. Opportunities for career advancement.