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Customer Experience Coordinator
2 months ago
About the Role
As a key member of the Qatar Airways team, you will provide daily administration support for the smooth functioning of the Administration Coordinator (HIA Lounges) under Customer Experience. Your primary responsibility will be to manage and complete multiple tasks and projects within specified timeframes, ensuring the integrity of all information and data.
Key Responsibilities:
- Manage and coordinate administrative tasks, including drafting internal communication and managing department correspondence and telephone communication.
- Tactfully handle various situations, enquiries, and tasks involving the administrative function of the office.
- Manage, coordinate, and maintain the calendar for appointments, duty travel arrangements, records of communication to meet the requirements, to record, filter, disseminate, and communicate all incoming and outgoing matters.
- Compile and provide various reports as directed and ensure that all files are complete and properly maintained.
- Support with department administration and communicate and provide information internally and externally to assist.
About You
A successful candidate will have:
- Bachelor's level with minimum 2 years of job-related experience required or High School/Vocational/Diploma or Equivalent with minimum 3 years of job-related experience.
- Ability to work in a cross-culture environment.
- Ability to work independently and meet various tasks/deadlines.
- Effectively showcase organizing and multi-tasking skills.
- Proficient in MS Office applications.
- Excellent English communication skills, both verbal and written.
- Ability to work under flexible working hours.
About Qatar Airways
Qatar Airways is a world-class airline that offers a unique opportunity to be part of an extraordinary story. Our team is passionate about delivering exceptional customer experiences, and we are committed to making a positive impact on the world. If you are a motivated and talented individual who is looking for a challenging and rewarding career, we encourage you to apply.
