Knowledge Management Professional and Process Improvement Expert

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Marriott International

We are an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are seeking a highly skilled Knowledge Management Professional and Process Improvement Expert to join our team at Marriott International. In this role, you will be responsible for managing knowledge and improving processes to enhance overall product/service quality and customer satisfaction.

You will analyze quality data to identify trends, issues, and opportunities for enhancement, lead initiatives to enhance overall product/service quality and customer satisfaction, and develop and maintain documentation related to quality processes and standards.

Key Responsibilities:

  • Analyze quality data to identify trends, issues, and opportunities for enhancement
  • Lead initiatives to enhance overall product/service quality and customer satisfaction
  • Develop and maintain documentation related to quality processes and standards

Requirements:

  • Bachelor's degree in Business, Operations, or related field
  • Minimum 5 years of experience in process improvement or a related field
  • Proven track record of improving processes and enhancing product/service quality
  • Excellent communication and project management skills


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